Securing your financial future and assets is an important responsibility. Knowing when you can reach your insurance provider is key to getting questions answered and claims processed. With over 16 million policies in force, Allstate is one of the largest insurance providers in the United States. Understanding their hours of operation can help you get the most out of your policy.
Allstate Office Hours
Allstate has over 10,000 agents and offices across the United States. The majority of locations are open Monday through Friday from 9AM to 5PM local time. However, hours can vary by location.
To find your local agent or office hours:
- Go to Allstate Agent Locator
- Enter your zip code
- Select an agent and scroll down to view their hours
You can also call your local office during regular hours or the 24/7 customer service line at 1-800-255-7828.
Allstate Customer Service Hours
The Allstate customer service department is available 24/7 by phone at 1-800-255-7828.
You can also contact an agent or the customer service department by
- Emailing the customer feedback form on their website
- Messaging them on Facebook, Twitter, YouTube, Google+, or LinkedIn
- Sending a letter to their corporate office or local agent
When contacting through social media or mail, expect a 24 hour response time.
Holiday Hours
Allstate offices and call centers may have reduced hours or closures on major holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
While offices may be closed, you can still reach the 24/7 customer service line for assistance.
Late Payment Grace Period
If you miss a payment, Allstate provides a 30 day grace period to pay your outstanding premium and avoid a lapse in coverage. If the payment is not received by the end of the grace period, your policy will be cancelled.
Tips for Reaching Allstate
- Call during local office hours for general inquiries
- Use the 24/7 customer service line for urgent issues after hours or holidays
- Check your local agent hours before visiting an office
- Send non-urgent requests by email or social media for a 24 hour response
- Note holiday closures and allow extra response time around major holidays
Knowing Allstate’s hours and contact options can help you get timely support when you need it. Being aware of late payment grace periods and holiday hours can also prevent any surprise service disruptions.
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Doing your best starts with feeling your best. Our benefits support your mind, body and wallet so you can thrive in every part of your life.
Allstate Customer Service Hours and Availability
FAQ
What are the hours for Allstate customer service?
If you are a broker or agent and need help servicing an existing policy or certificate, please call our Customer Care Center 8 a.m. to 8 p.m. ET, Monday through Friday, at 1-800-521-3535 and press 2 for our Agent Service Team.
How do I talk to a real person at Allstate?
Or, if you’d like to speak with someone directly, you can call 800-726-6033.
Does Allstate have after hours?
Yes, Allstate has 24/7 customer service, which you can reach by calling 1 (800) 255-7828. You can also contact Allstate customer service by going to the Allstate website and using the chat function or by emailing customer service.
Is Allstate cheaper than Geico?
- Lower average rates: GEICO is often cited as having some of the cheapest car insurance rates on average for good drivers among the nation’s largest insurers.
- Discounts: GEICO offers various discounts, including those for military, federal employees, and corporate groups.
- Better for young drivers: GEICO can offer significant savings for teen drivers compared to Allstate.
How do I contact Allstate Benefits Customer Care?
If you are an individual covered by an Allstate Benefits accident, critical illness, hospital indemnity, or other voluntary insurance policy or certificate, please call our Customer Care Center 8 a.m. to 8 p.m. ET, Monday through Friday, at: 1-800-521-3535 1-800-211-5533 *Se Habla Español
Does Allstate have 24/7 Customer Service?
Yes, Allstate has 24/7 customer service, which you can reach by calling 1 (800) 255-7828. You can also contact Allstate customer service by going to the Allstate website and using the chat function or by emailing customer service. To learn more, check out WalletHub’s review of Allstate car insurance. This answer was first published on 05/09/23.
Where is Allstate Insurance located?
Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142. Check the background of this firm on FINRA’s BrokerCheck website. Home and Car Insurance near you. Allstate Insurance Agent in Los Angeles CA 90046. Get a free quote today!
How do I find an Allstate insurance agent near me?
By visiting our website, you consent to our use of cookies and other tracking technologies as described in our privacy statement. Use our Agent Locator Tool to find the closest Allstate insurance agent near you! Click here to get a free quote, or just compare your policy.
How much does Allstate pay per hour?
Allstate is hiring and pays $16 per hour with equipment & training provided.
What is the overnight address for Allstate Life Insurance?
Overnight Address. Allstate Life Insurance Company. Imaging AF. 8675 Freeport Pkwy N. MS #21. Irving, TX 75063. Allstate Advisor Variable Annuity Inforce Policy Questions. 1-800-457-7617. 1-800-457-8207 (NY-issued contracts) Monday – Friday.