Understanding Mack Trucks Hours of Operation

Mack Trucks is an iconic American brand known for its durability and reliability. With over a century of experience manufacturing heavy-duty trucks, Mack has become a leader in the trucking industry. While the quality Mack trucks are always on the move, it’s important to understand their hours of operation so you can get sales and service when you need it. This article will provide an in-depth look at Mack Trucks hours of operation

Overview of Mack Trucks

Mack Trucks was founded in 1900 in Brooklyn, New York and produced its first truck in 1907. The company is easily recognized by its famous bulldog hood ornament. Mack trucks are sold in over 45 countries worldwide.

Mack Trucks is now owned by the Volvo Group but maintains its own manufacturing and headquarters operations in the United States. The company produces a wide range of Class 6 to Class 8 commercial trucks for long haul, construction, refuse, firefighting, and military applications.

Popular Mack truck models include:

• Mack Anthem
• Mack Granite
• Mack Pinnacle

No matter what type of Mack truck you own, understanding their hours of operation is key to keeping your vehicle on the road.

Mack Trucks Regular Business Hours

The majority of Mack Trucks dealers are open Monday through Friday from 10am to 9pm. Hours may vary by location so it’s always best to contact your local Mack Trucks dealer to confirm their hours.

Here are the typical hours you can expect at Mack Trucks locations

• Monday to Friday: 10am to 9pm
• Saturday: 10am to 9pm
• Sunday: 12pm to 6pm

Parts and service departments typically follow the same open hours. You’ll want to check if your local dealer has extended service department hours to accommodate over-the-road trucks needing off-hour repairs.

Holiday and Special Hours

Mack Trucks locations are closed on major national holidays:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Hours may also be affected on Christmas Eve and New Year’s Eve with early closures.

Some Mack Trucks dealers may have special expanded hours during peak seasons or sales events. Contact your local dealer for details on any special hours or closures.

The Mack Trucks website and online support are available 24/7 for self-service needs when dealerships are closed.

Contacting Mack Trucks

If you need to get in touch with Mack Trucks, here are some options:

• Call your local Mack Trucks dealer: The dealership phone number can be found on the Mack Trucks dealer locator.

• Call Mack Trucks customer service: 1-336-291-9001

• Email Mack Trucks customer service: [email protected]

• Mack Trucks website contact page: Find contact options at https://www.macktrucks.com/contact-us/

• Social media: Facebook, Twitter, Instagram @MackTrucks

When contacting your local dealer, have your VIN number available for faster service.

FAQs About Mack Trucks Hours

What are the service department hours?

Service department hours are generally the same as the overall dealership hours. Extended service hours may be offered at some locations to accommodate over-the-road trucks. Contact your dealer for specifics.

Are Mack Trucks dealers open on weekends?

Many dealers are open 10am to 9pm on Saturdays. Sunday hours are typically 12pm to 6pm but can vary by location. Weekend hours allow customers to shop for new and used truck inventory at their convenience.

Can I pick up Mack Truck parts on weekends?

Most dealers have parts departments open on Saturdays and Sundays following the overall dealership weekend hours. You can always call ahead to verify parts availability for faster pickup.

How late is the Mack Trucks service department open?

Standard closing time for service is 9pm Monday through Friday. Some dealers offer extended overnight service hours from 7pm to 7am to minimize downtime for over-the-road trucks. Check with your local dealer for late service availability.

What are Mack Trucks customer service hours?

Mack Trucks customer service is available by phone or email Monday through Friday from 8am to 5pm Eastern Standard Time. Outside of these hours, online support is available 24/7.

Locating Nearby Mack Trucks Dealers

The Mack Trucks dealer locator at https://www.macktrucks.com/buy-mack/find-a-dealer/ makes it easy to find the closest dealer to you. Simply enter your city or ZIP code and the locator will display contact details for Mack Trucks locations in your area. This makes it convenient to reach out to confirm hours of operation before visiting a dealership.

Major metro areas often have multiple Mack Truck dealers to provide expanded sales and service coverage. Be sure to call the specific dealer you plan to visit to avoid any unnecessary trips during closed hours.

Leveraging Online Mack Trucks Resources

In addition to contacting your dealer and Mack Trucks customer service, online resources can provide support anytime outside of business hours:

• The Mack Trucks website offers 24/7 availability for self-service needs like finding dealer locations, shopping parts catalogs, and accessing owner resources.

• Mack Trucks is active on social media for connecting with customers, including Facebook, Twitter, Instagram, LinkedIn, and YouTube.

• Owner’s forums like https://www.mackowners.com allow you to exchange information with other Mack owners for DIY repairs and maintenance.

By understanding Mack Trucks hours of operation and utilizing all available resources, you can keep your truck running in peak condition. With a robust dealer network across North America, Mack Trucks strives to provide sales and service when and where you need it.