BB&T, now known as Truist Bank, is one of the largest financial institutions in the United States. With over 1,800 branches across the country, many customers rely on the bank for their financial needs. Understanding BB&T’s hours of operation can help customers plan their banking and access services when needed. This article provides a comprehensive overview of BB&T’s hours for branches, drive-thrus, weekends, holidays, and how to contact customer service.
BB&T’s Regular Hours
BB&T’s regular hours differ slightly depending on whether it is the branch lobby or drive-thru. Here are the standard hours:
- Monday-Thursday: Lobby 9am-5pm, Drive-thru 9am-5pm
- Friday: Lobby 9am-6pm, Drive-thru 9am-6pm
- Saturday: Lobby 9am-1pm, Drive-thru 9am-1pm
- Sunday: Closed
So during the week, branches are open for customer service during normal business hours The lobby and drive-thru have the same hours Monday through Friday, with extended evening hours on Fridays Saturday has reduced hours for both lobby and drive-thru, and all branches are closed Sundays.
Weekday Hours
For customers who can only visit during the workweek it is good to know BB&T branches are open for customer service Monday through Friday. The hours are
- Monday-Thursday: 9am-5pm
- Friday: 9am-6pm
This covers the normal 9-5 timeframe when most customers are working Friday has an extra hour in the evening until 6pm, So customers generally have access to lobby and drive-thru services during the workweek
Weekend Hours
While hours are reduced, many BB&T branches do provide weekend access:
- Saturday: Lobby and drive-thru open 9am-1pm
- Sunday: Closed
So customers can complete transactions on a Saturday for 4 hours in the morning. This allows customers who are busy during the workweek to still access in-person banking on weekends. However, BB&T branches are closed on Sundays.
Holiday Hours
BB&T branches follow a holiday schedule and are closed on federal holidays:
- New Year’s Day
- Martin Luther King Jr Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving
- Christmas Day
Branches may also have reduced hours on Christmas Eve and New Year’s Eve. Customers should contact their local branch for specific holiday hours.
Contacting BB&T for Hours
If customers need to check branch hours or have any questions, BB&T provides several ways to contact them:
- Phone: Call 1-800-226-5228 for the customer service hotline or 1-910-914-8250 for the corporate office
- Email: Fill out the online customer feedback form
- Mail: Send written correspondence to the corporate address
- Social Media: Message BB&T on Facebook, Twitter, YouTube, or LinkedIn
Speaking to a customer service representative by phone is the fastest way to get accurate hours for a local branch. Customers can also visit the BB&T website and navigate to the Branch & ATM Locator tool.
Special Event Hours
For any events, sales, or promotions happening at local branches, the operating hours may differ from the regular schedule. Customers should directly contact their branch to confirm hours for special events. The customer service staff can provide details on any adjusted hours.
Truist Bank Hours
Since the merger between BB&T and SunTrust in 2019, branches have been gradually rebranding under the Truist name. Any rebranded Truist branches would follow the same hours of operation outlined above. Customers can call the bank or check online to see if their local branch has switched from BB&T to Truist.
Key Takeaways:
- BB&T branches are open Monday-Saturday with reduced weekend hours
- Closed Sundays and all federal holidays
- Hours are 9am-5pm Monday-Thursday, 9am-6pm on Fridays
- Saturday branches are open 9am-1pm
- Contact customer service to verify hours for your local branch
- Special events may have adjusted hours
Understanding BB&T’s hours can help customers effectively plan their banking and know when branches are open to access services. With multiple ways to check branch hours, customers can confirm the most up-to-date schedule.
It’s so much more than golf.
We’re fulfilling our purpose through sport and partnership by sponsoring the Truist Championship.
Crystal clear—created with care.
Meet the Truist app.
Get super-fast access to your accounts and bright insights into your spending with our mobile app.
Scan this code with your phone’s camera to download Truist Mobile.
Then And Now BB&T Bank Sign # #abandoned #shorts
FAQ
Is Saturday a business day for Truist?
We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How to get $400 from Truist?
-
Open a Truist One Checking Account Online:You’ll need to open the account online to be eligible for the bonus.
-
Qualifying Activities:
- Direct Deposits: Receive at least two qualifying direct deposits totaling $1,000 or more within 120 days of opening the account.
- Qualifying Direct Deposits: These include payroll checks and government benefits payments.
- Direct Deposits: Receive at least two qualifying direct deposits totaling $1,000 or more within 120 days of opening the account.
-
Bonus Payment:Truist will deposit the $400 bonus into your Truist One Checking account within four weeks of meeting the eligibility criteria.
-
Keep Account Open and in Good Standing:Ensure your account remains open, in good standing, and has a positive balance until the bonus is credited.
Is Truist customer service 24/7?
Reach a real live person Monday through Friday, 8 am to 8 pm ET, or Saturday, 8 am to 5 pm ET. Or get 24-hour automated assistance. Call 844-4TRUIST (844-487-8478, opens in new tab), or outside the U.S., call +1-910-914-8250, opens in new tab. To report fraud, 24/7, select option 1.
Is Truist Bank financially stable?
Fitch Affirms Truist Financial at ‘A’/’F1’; Outlook Stable. Fitch Ratings – New York – 10 Oct 2024: Fitch Ratings has affirmed Truist Financial Corporation’s (TFC) and Truist Bank’s Long- and Short-Term Issuer Default Ratings (IDRs) at ‘A’ and ‘F1’, respectively. The Rating Outlook on the Long-term IDRs is Stable.
What time does BB & T Bank open and close?
BB&T Bank opens at the same time from Monday to Friday and stays open until 5 PM for four days a week. On Friday, the bank opens and closes an hour later, with hours from 9 AM to 6 PM.
How to find BB&T holiday hours?
Please note that to know the specific location holiday hours of BB&T. Please contact the local store. You can use the Google Map to find the Nearest BB&T Near You. This map use advanced Google API and automatically will show all the near by locations along with the Distance, Phone Number, Address and other Important Information.
What are BB&T’s drive-thru hours?
BB&T’s drive-thru hours are generally from 8 AM to 5 PM on Weekdays. A few locations have hours from 8:30 AM to 5:30 PM. For the exact drive-thru hours of a specific BB&T location, please check the official Store locator.
What time does BBT close & close?
BBT closes by 5 pm on weekdays (Monday through Thursday) and by 6 pm on Fridays. On weekends, it closes by 12 pm on Saturdays and is closed completely on Sundays.
Where is BB & T Bank located?
BB&T is a bank based in Winston Salem, North Carolina. It offers consumer and commercial banking, mortgage, asset management, securities brokerage, and insurance products and services. BB & T Bank started in the year 1872 and now has expanded to 2049 branches across 15 States and Washington D.C.
Is BB&T bank open on public holidays?
Unlike many other Financial Institutions, BB&T does not often close its doors on major public holidays. However, BB&T is kept closed for a few official holidays.