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How To Pay Your Dominion Energy Bill – Money Services

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Paying your monthly utility bill is a routine chore for most households and businesses. However if your electric and/or gas service is provided by Dominion Energy you have a variety of options to choose from to pay your bill conveniently and securely. Dominion Energy offers payment choices including online, by phone, by mail, automatic bank draft and in person.

Below is a comprehensive guide to understanding your Dominion Energy bill and the various methods to pay it By leveraging Dominion’s flexible payment solutions, you can avoid late fees and service interruptions.

Overview of Dominion Energy

Headquartered in Richmond, Virginia, Dominion Energy is one of the largest energy utility companies in the United States. They provide electric and natural gas services to over 7 million customers across 18 states.

In Virginia, Dominion Energy delivers electricity to 2.6 million customers and natural gas to more than 300,000 homes and businesses. They own and operate an extensive infrastructure network including thousands of miles of power lines and gas pipelines.

Dominion offers options to purchase renewable wind and solar energy for an incremental monthly cost over standard service. They also provide energy efficiency programs to help customers reduce consumption and lower monthly bills.

Key Components of Your Dominion Energy Bill

When your Dominion Energy bill arrives each month, it contains detailed information that you should review closely. Key sections include:

  • Account Summary – Provides your account number, service address, billing date and amount due. Comparisons to previous bill amounts may be shown.

  • Meter Readings – Shows meter identification number and the readings at start and end of billing period for calculating usage.

  • Usage History – Bar chart displays monthly electric and/or gas usage for past 13 months to identify trends.

  • Price Breakdown – Breaks down total charges by type (e.g. generation, transmission, distribution, taxes, fees).

  • Messages – Highlights any account notices, service changes or rate updates from Dominion Energy.

  • Payment Stub – Detachable portion to return with mailed check payments. Indicates amount due and due date.

Carefully examining the billing sections ensures all details are accurate each month. Report any discrepancies immediately to Dominion Energy.

Understanding Due Dates and Late Payments

Dominion Energy bills have a definite due date printed on the statement, typically 20-25 days after the billing date. It is essential to pay the full Current Charges by the due date to avoid penalties.

If payment is not received on time, Dominion will apply a late fee, normally $10-15 depending on your state. Service may also be disconnected if the bill remains unpaid after additional notices. This will lead to extra fees for reconnection once settled.

Setting reminders and budgeting accordingly helps prevent missed payments and scrambling to pay after shut-off warnings. Communicate promptly with Dominion if unable to pay on time.

Convenient Online Bill Pay

The easiest way to pay your Dominion Energy bill is through online account access. Available 24/7 at www.DominionEnergy.com, benefits include:

  • Paperless Billing – Go green by opting out of mailed paper statements.

  • Account Management – Update account and contact info whenever needed.

  • Usage Analysis – View current and historic usage patterns.

  • Payment History – Look up past payments and bills.

  • AutoPay Enrollment – Set up recurring monthly payments from bank account.

  • One-Time Payments – Securely pay from bank account or with debit/credit card.

  • Future-Dated Payments – Schedule payments in advance for budgeting.

With a few clicks, online bill pay gives you control over managing your Dominion Energy account.

Paying by Phone

If you prefer speaking to a representative, Dominion Energy’s automated phone system makes paying your bill easy. Call 1-866-DOM-HELP (1-866-366-4357) and select the “Pay My Bill” option.

You will need to provide your 10-digit account number and verify a few details before choosing your payment method. In addition to debit/credit cards, you can also pay from your bank account by authorizing an electronic check over the phone.

Paying by Mail

For customers who still wish to mail paper checks, you can send your payment to the address printed on your Dominion Energy statement. Be sure to include your account number and the payment stub portion to credit your account properly.

Allow 7-10 business days for standard mail delivery or 3-5 days if sending via overnight courier. Payments must be received by due date, not just postmarked, so mail well in advance to avoid late fees.

Paying in Person

Dominion Energy offers in-person payment options at over 15,000 authorized retail locations across their service territories. Convenient locations include grocery stores, pharmacies, convenience stores and check-cashing outlets.

Bring your current bill or know your account number. Cash payments only – the retailer may charge an additional service fee around $1.50 per transaction. Payments post to your account same-day.

Enroll in AutoPay

For ultimate bill payment convenience, enroll in Dominion Energy’s AutoPay program. This authorizes recurring monthly payments from your designated checking or savings account on the bill due date.

As long as you have sufficient account funds, you’ll never miss a payment deadline. AutoPay prevents lapses that lead to late fees and gives peace of mind. Log into your online account to enroll.

Seek Bill Payment Assistance

If you are struggling financially, Dominion wants to help keep your service active. They offer tailored payment plans and budget billing options to make electric and gas costs more affordable.

Additionally, Dominion funds charitable energy assistance programs providing bill relief for hardship cases. Contact them as soon as possible to discuss bill help tailored to your situation.

Dominion Energy empowers customers with many options to pay your monthly bill conveniently, whether online, by phone, mail or in person. Leverage online account access to monitor usage, analyze charges, and make one-time or recurring payments. Proactively managing your bill, due dates and budget helps avoid extra fees and potential service disruption. Reach out for personalized help if ever unable to resolve past due amounts. With Dominion’s various payment channels, paying your utility bill is quick and painless.

How To Pay Your Dominion Energy Bill – Money Services

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Looking to pay your bill? Choose from one of our many simple and secure payment options!

Make a one-time payment online from your checking or savings account (ePay).

  • Theres no fee to make a one-time online payment.
  • Payments post to your account immediately.
  • Pay now or schedule a payment for a future date.

Use a third party (Paymentus)* to easily make a one-time payment.

  • $3.50 fee per transaction charged by Paymentus.
  • Payments post to your account immediately.
  • Credit or Debit cards accepted include Visa, MasterCard, Discover and American Express. Digital Payment Methods including PayPal and Amazon Pay are also accepted.

* Additional restrictions may apply.

Dominion Energy Mobile App

View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or AutoPay in just minutes.

How to get Dominion to help pay your energy bill

FAQ

How do I pay my Dominion energy bill in Virginia?

To make a payment over the phone, please call 866-366-4357. Please have your account number ready. Residential customers: $1.65 per transaction (up to $1,000 per transaction). Non-residential customers: $14.95 per transaction (up to $15,000 per transaction).

How do you pay for electricity?

USSD (*247#): Dial *247# > Pay Bill > Enter Business Number > 888880 >Enter Account Number (Your Meter Number)> Enter Amount.

Where can you pay just energy?

You can use Just Energy’s Mobile Application. (Click Here for iOS/Apple ) or (Click Here. You can pay with your Credit Card over the phone via our IVR system at 1-866-268-1975. You can pay with your Credit Card over the phone with one of our trusted advisors at 1-866-587-8674.

Does Dominion Energy charge a fee for unauthorized payments?

The fee may be higher than an authorized payment center. Dominion Energy is not responsible for any unauthorized merchant’s timeliness or accuracy in recording the payment. Find authorized and unauthorized payment centers in Virginia and make a payment in person. Locations include Walmart and Kroger stores.

How do I pay my dominion energy insurance claim?

Make a one time online payment through our authorized third party vendor, Paymentus. Call 833-268-4343 to pay by phone. Send mail payments to one of the following options. Regular Mail Overnight/Courier Find out more information on how you can pay a damage and/or contract claim with Dominion Energy in the state of Virginia.

What is Dominion Energy Credit Union EZ Pay?

Dominion Energy Credit Union, headquartered in Richmond, Virginia, is a full-service financial institution that serves Dominion Energy employees and offers competitive rates on credit cards and loans EZ Pay is the quick way to make monthly loan payments using your Dominion Energy Credit Un ion checking account.

What is Dominion Energy ebill?

Dominion Energy eBill offers Virginia customers a convenient, paperless, secure way to receive bills. Enroll today.

How long does it take to make a payment in Virginia?

It may take up to 5 business days for a payment to post to your account. The fee may be higher than an authorized payment center. Dominion Energy is not responsible for any unauthorized merchant’s timeliness or accuracy in recording the payment. Find authorized and unauthorized payment centers in Virginia and make a payment in person.

How do I pay my water bill?

You can easily pay bills with cash or debit cards. One of our friendly store associates will help you pay your bill. Just bring your bill pay stub and enough funds to cover the bill payment and fees. Which Bills can you Pay? At the Money Services Desk you can choose from a range of different billers that provide your water services.

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