Having reliable and affordable natural gas service in your home from Southwest Gas provides comfort convenience and control over your energy costs. But you have to pay your gas bill regularly and on time to avoid any service disruption. Thankfully, Southwest Gas offers multiple ways to pay your bill using a credit or debit card either online, through their mobile app, by phone, or at authorized payment locations.
This guide explains how to pay your Southwest Gas bill with a credit or debit card via the various payment options available, allowing you to choose the quickest and easiest method for you.
Paying Your Southwest Gas Bill Online with a Credit Card
The fastest way to pay your gas bill with a credit or debit card is through Southwest Gas’ online account management portal Here’s how to do it
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Go to www.swgas.com and click on “MyAccount”
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Log into your account or sign up for an account if you don’t have one yet.
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From the dashboard, go to your account and click on “Make Payment”
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Choose whether to pay the minimum, full balance, or a custom amount.
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Select “Pay with Card” and enter your card number, expiration date, and security code.
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Review payment details and submit.
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Print or save the confirmation page for your records.
Paying online takes just minutes and your payment processes almost instantly. You can also view past bills and set up recurring payments.
Paying Your Southwest Gas Bill Through the Mobile App
The Southwest Gas app allows you to easily pay your bill on the go. Simply download the app, log in to your account, and:
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Select your account
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Choose “Pay” from the menu
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Enter the payment amount
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Select a card from your saved payment methods or add a new one
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Review details and submit payment
You’ll receive instant confirmation when the payment goes through. The app also lets you track usage and manage notifications.
Paying Your Southwest Gas Bill by Phone with a Credit Card
To make a payment over the phone using a credit or debit card:
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Call Southwest Gas at 1-877-860-6020.
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Select the “Pay by Phone” option when prompted.
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Choose to pay current balance or enter a custom amount.
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Provide your credit/debit card number, expiration date, and billing zip code.
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Follow prompts to confirm payment details and submit.
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Note down the confirmation number at the end.
The automated phone system is available 24/7 allowing you to pay your bill at your convenience. Just have your card ready.
Paying Your Southwest Gas Bill in Person with a Credit Card
You can pay your Southwest Gas bill in person using a credit card at one of their authorized payment locations which include:
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Certain banks and credit unions
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Select grocery stores and pharmacies
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Southwest Gas local offices
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Western Union agent locations
Visit the Southwest Gas website and use their payment location finder to see in-person payment options near you. Bring your latest bill or account number.
Tips for Paying with a Credit Card
Follow these tips when paying your Southwest Gas bill with a credit or debit card:
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Use a rewards card to earn points or cashback on payments.
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Check for card discounts – some offer utility bill payments as a perk.
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Set payment alerts so you remember to pay on time.
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Enroll in autopay to have payments processed automatically each month.
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Contact Southwest Gas if your payment won’t go through to update card details.
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Pay online for fastest processing and payment confirmation.
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Sign up for account notifications to monitor activity and usage.
Paying your Southwest Gas bill with a credit card is quick and easy. Just pick the payment method that works best for your needs, whether that’s online, through the mobile app, by phone, or in person.
Benefits of Paying Your Southwest Gas Bill with a Credit Card
There are many benefits to paying your Southwest Gas bill with a credit or debit card including:
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It’s faster and more convenient than mailing in a paper check.
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You can earn rewards points, cashback, or miles depending on your card.
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Your payment history is stored securely in your online account.
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Payment receipts are available to download for expense tracking.
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It helps you build or maintain a good credit history through on-time payments.
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Scheduling recurring payments helps avoid late fees.
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It’s often more secure than mailing cash or checks which can get lost.
Go digital with your Southwest Gas bill payments. Paying online or with their mobile app allows easy account management 24/7.
Residential Customer Items That Will Not Change
| Account Related | |
|---|---|
| California Alternate Rates for Energy (CARE) | CARE provides reduced energy rates for qualifying California residents. Youll continue to receive the CARE discount as long as you continue meeting program requirements. |
| Low Income Ratepayer Assistance (LIRA) | LIRA provides a reduction in the monthly basic service charge and a per-therm discount to qualifying Arizona residents. If youre currently enrolled and meeting program requirements, youll continue to receive the discount. |
| Billing history | Your billing history shows your bill date, due date and amount due. All that information will remain available for you to see on your account. |
| Usage history | Your usage history provides you with a snapshot of how much gas you used each month and will continue to be available for your reference. |
| Privacy options | Any requests made pertaining to the California Consumer Privacy Act (CCPA) or the Nevada Privacy Act (NPA) will remain on your account as requested. |
| Medical notification | If you informed us of a medical condition, that notification will transfer to your new account. |
| Payment Related | |
|---|---|
| Automatic Payment Plan (APP) | APP allows you to pay your bill by automatic withdrawal from your checking or savings account. If you are currently enrolled, your payments will continue to be drafted from your account. |
| Equal Payment Plan (EPP) | EPP allows you to pay your bill in equal monthly payments. Your enrollment in the program will not change and will continue as scheduled according to program guidelines. |
| Current payment arrangements | If you’re on a deferred payment agreement, it will continue for the duration of the agreement, but when you get your bills beginning in May, you’ll see it identified as an Installment Plan. |
| Payment history | Your payment history shows your payment date, amount, how it was paid and the status of the payment. Youll continue to be able to see the payment history on your account. |
| Digital | |
|---|---|
| Multiple MyAccount/mobile logins | Your MyAccount and mobile app login credentials will stay the same unless you have multiple log ins. If you do, only the one you most recently used will remain active. Youll have the ability to add up to five guest users who you can assign different levels of access to help you manage your account. Upon your first login, you’ll be prompted to complete our new two-factor authentication for added security. |
| Text notifications | If youre enrolled in text alerts for outages and/or, billing and payment reminders, youll continue to receive alerts based your current settings. |
| Paperless statements | If you are currently receiving your monthly bill electronically, you will continue to receive it that way. The only way this will change is if you change your billing preferences to receive a paper copy. If you’re not already receiving electronic bills, make managing your account even easier by going paperless. Log into MyAccount and select Paperless Billing to make the switch today. |
| New online portal: MyPledge | MyPledge is an all-new online portal that allows authorized utility assistance agencies access to obtain and manage customer account information and make pledges/guarantees. For agencies interested in using our new MyPledge portal you can access a quick training course on your desktop or smartphone here |
| Logins and profiles | MyPledge will have one admin user with full portal access and will be responsible for their users’ access. Agency Manager: Formerly the “General” role, the Agency Manager will have access to search Southwest Gas customer accounts, make pledges, perform address verification and request a quote letter. Agency Viewer: Formerly the “Inquiry” role, the Agency Viewer will have access to search Southwest Gas customer accounts, perform address verification and request a quote letter. |
| Search features | MyPledge provides additional security by not storing customer Social Security numbers. Instead, customers can be searched by last name and date of birth. |
| Pledge changes/updates | Pledges in our old system could only be changed by contacting a Southwest Gas employee. With MyPledge, agency users will be able to edit or cancel any of their pending pledges. |
| California Alternate Rates for Energy (CARE) Low Income Ratepayer Assistance (LIRA) | Agencies were previously unable to identify customers enrolled in CARE or LIRA programs. These customers can now be visibly identified in MyPledge. |
| Account Related | |
|---|---|
| Account number | You’re going to get a new account number, but you’ll still be able to access your account with your old account number on swgas.com, in our automated phone system and with an agent. If making payments through your bank’s bill pay service, we recommend promptly updating them with your new account number. |
| Contacting us by phone | To save you time, we’re providing a brand-new toll-free number to speak directly to a commercial account customer representative. When our new system launches on May 3, 2021, you can give us a call at 877-757-1193 |
| Linking different account types | If you have a residential and commercial account, you can now link them together under one MyAccount login. You’ll also receive one monthly bill, reflecting charges for all accounts. |
| Billing Related | |
|---|---|
| Joint invoicing | Customers with both metered and unmetered accounts at the same service address can request both be added to one bill (Example: gas lamps). |
| Payment Related | |
|---|---|
| Recurring debit/credit card payments | We’re no longer accepting recurring debit/credit card payments. However, you can still make one-time debit/credit card payments through MyAccount on swgas.com, via our mobile app and our automated phone system. Save time by having payments drafted automatically from your checking account with an Automatic Payment Plan (APP) — sign up today by logging into MyAccount and selecting APP. |
| Transaction fees | The transaction fee for one-time payments through a debit/credit card will change from $2.00 for every $300 to a flat 1.5% transaction fee with no cap. As always, there is no fee to make payments using a checking account. |
| Digital | |
|---|---|
| MyAccount/mobile app logins | If you manage multiple accounts with more than one MyAccount login, you’ll be prompted to re-register your MyAccount. If you only have one MyAccount and mobile app login, it will remain the same. |
| Multiple accounts | Once you re-register your MyAccount, all associated accounts will automatically link together under a single login. |
| Multiple users | Once you re-register your MyAccount, you can easily add or remove users at any time and control what type of access they have. |
| Text notifications | If you were required to re-register your MyAccount, you will need to re-enroll in text message alerts for outages and/or billing and payment reminders. |
| Paperless statements | If you were required to re-register your MyAccount, you will need to re-enroll in paperless statements. |
Save money on your Southwest Gas bill
FAQ
Does Southwest Gas accept credit cards?
How do I change my payment method on Southwest Gas?
How to pay bill with credit card?
Where can I pay my Southwest Gas bill in person?
How do I pay my Southwest Gas Bill?
Acceptable methods of payment include, cash (no fee) or credit, debit/ATM cards (convenience fee applies). Or, outside of Southwest Gas, you can pay at an authorized payment location. Use our to find a location near you (convenience fee applies). Can I change the due date on my gas bill? Southwest Gas is not able to offer this option at this time.
Does Southwest Gas take online payments?
Yes, we take online payments. Follow the easy steps to create a or make a guest payment. Your payment will be applied to your Southwest Gas account the same day if you pay before 6 p.m. PT, Monday through Friday (excluding holidays). Southwest Gas does not charge a convenience fee for this secure payment.
Does Southwest Gas charge a fee for auto payments?
No such fees typically apply on auto payments, where customers sign up to have payments withdrawn on a set schedule from a checking or savings account. Southwest Gas customers who want to pay in person can use any of more than 180 local pay stations, including supermarket outlets, gasoline stations, Walmart stores and other locations.
How do I pay my southwest gas bill with doxo?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Southwest Gas. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods
How do I contact Southwest Gas Billing Services?
However, you can also call Southwest Gas billing services at 877-860-6020 during regular hours and speak with a representative to assist you in making a payment. This allows you to ask any questions about your bill at the same time.
How can Southwest Gas help you?
Better manage your account and track your energy usage with interactive charts. Plus, you can save credit/debit cards for quick access to make one-time payments! These are just a few of the ways we’re helping make life easier. Southwest Gas offers different convenient ways to pay your bill.