Banco Popular is one of the largest banks in Puerto Rico and the US Virgin Islands, with over 300 branches across the territories As a leading financial institution serving individuals, families and businesses for over 120 years, it’s important for customers to know the Banco Popular hours of operation This article will provide a detailed overview of their hours for branches, ATMs, holidays and more.
Overview of Banco Popular
Banco Popular, also known as Popular Bank in the US mainland, is headquartered in San Juan, Puerto Rico The bank offers a full range of financial services including checking and savings accounts, mortgages, personal and business loans, investment services and more
Popular Bank has over 50 branch locations in the New York tri-state area and Florida. The bank’s ATM network provides fee-free access to over 55000 ATMs nationwide.
Regular Hours of Operation
The regular hours for most Banco Popular branches are:
- Monday to Friday: 8:00 am to 5:00 pm
- Saturdays: 8:00 am to 12:00 pm
Branches located in malls and other venues may have extended hours until 6:00 or 7:00 pm on weekdays as well as Saturdays.
The ATM network is available 24/7 for cash withdrawals, deposits, transfers, and more.
Holiday Hours
Banco Popular branches and offices are closed for the following major holidays:
- New Year’s Day
- Martin Luther King Jr Day
- Presidents’ Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
ATMs remain available 24/7, even on bank holidays.
Online and Mobile Banking
Banco Popular offers online and mobile banking for convenient access outside regular hours. With online banking, you can check balances, transfer funds, pay bills and more any time of day or night.
The Banco Popular mobile app allows you to bank on the go from your smartphone or tablet. Features include mobile check deposit, bill pay, transfers, ATM/branch locators and more.
Contacting Branches and Customer Service
If you need assistance from Banco Popular, there are a few ways to contact them:
- Call the customer service line: 1-888-724-3659 (Spanish); 1-888-724-3660 (English)
- Visit a branch: Stop by a branch during business hours for in-person support
- Send an email: Submit a contact form via online banking or the website
- Chat online: Available during business hours; access via online/mobile banking
- Send a letter: Mail written correspondence to Banco Popular headquarters
Check the Banco Popular website or mobile app for updated customer service hours and options.
Locating Branches and ATMs
Banco Popular makes it easy to find your nearest branches and ATMs using their locator tools:
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Website locators: Enter a zip code or city on the branch/ATM finders at popularbank.com and bancopopular.com.
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Mobile app: Use the geo-location enabled “Near Me” feature to find the closest options.
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Call for info: Contact customer service to get branch/ATM locations over the phone.
When searching on the website or app, you can filter locations by services like drive-thru, coin counting, safety deposit boxes and more. This allows you to find branches and ATMs suited for your specific needs.
Branch Hours in Key Regions
While most branches adhere to the standard hours listed above, some locations may have varying hours tailored to their market. Here are some details on major regions:
New York Branches
Popular Bank branches in the New York area are typically open:
- Monday to Friday: 8:30 am to 5:00 pm
- Saturday: 9:00 am to 1:00 pm
Branch hours are extended at certain high traffic locations like Penn Station, open until 6:00 or 7:00 pm daily.
New Jersey Branches
Standard branch hours for New Jersey are:
- Monday to Friday: 8:30 am to 5:00 pm
- Saturday: 9:00 am to 1:00 pm
Select NJ branches have extended weekday hours until 6:00 or 7:00 pm.
South Florida Branches
Branches in South Florida generally operate:
- Monday to Friday: 9:00 am to 5:00 pm
- Saturday: 9:00 am to 1:00 pm
Some Miami area branches open at 8:30 am on weekdays. Saturday hours go later at certain branches.
Puerto Rico Branches
In Puerto Rico, the typical branch hours are:
- Monday to Friday: 8:00 am to 5:00 pm
- Saturday: 9:00 am to 1:00 pm
Hours may extend later at Puerto Rico branches situated in malls and other retail venues.
Special Hours for Certain Locations
While most Banco Popular branches stick to the standard hours, some locations have special schedules to accommodate things like:
- Malls and retail outlets with extended/weekend hours
- Hospitals, universities, and other venues with tailored needs
- High traffic transportation hubs like airports and train stations
When relying on a specific branch, always confirm hours by checking online, calling, or visiting in person. Hours can change seasonally too.
Opening a New Account
If you’re interested in becoming a Banco Popular customer, opening an account is quick and easy. You can open accounts:
- Online via the website
- In person by visiting a branch
- On the mobile app (for checking, savings, CDs)
Have your government ID and minimum opening deposit handy. Approval only takes a few minutes in most cases.
Popular Bank offers a solid selection of checking accounts, savings accounts, and CDs to meet your needs.
Planning Visits to Banco Popular
Now that you know the standard hours for Banco Popular along with tips for specific branches, you can conveniently plan your banking visits.
It’s always a good idea to check online or call to confirm hours for your particular branch. Holidays and unexpected closures can affect hours too.
Opt for online/mobile banking if you need access outside regular branch times. And utilize their ATM network for 24/7 service.
Understanding Banco Popular’s hours will ensure you can take care of banking on your own schedule!
Over a century of trust.
Founded in 1893, Popular, Inc. is a publicly traded, full-service financial services provider in the United States, Puerto Rico, and the Virgin Islands. Popular, Inc. is one of the 50 largest U.S. banks by assets. Popular Bank is the U.S. banking subsidiary of Popular, Inc. Since Popular Bank opened its doors in the Bronx, NY in 1961, we have remained committed to our strong sense of the heritage and values set forth by Popular, Inc. over a century ago. Then and still today, a defining characteristic of our brand is our dedication to putting customers at the heart of everything we do.
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1The Annual Percentage Yield (APY) for new CD accounts is effective as of April 1, 2025, and assumes that interest and principal will remain on deposit until maturity. Minimum deposit of $1,000 is required to open a new CD. The rate shown is the APY for balances between $25,000 – $99,999.99. Popular Bank, in its sole discretion, reserves the right to change or terminate these rates at any time. A penalty will be imposed for early withdrawal. Fees may reduce earnings on the account. CDs will automatically renew at the end of the grace period following maturity with the rate applicable at that time for the same term and corresponding tier for the deposit amount at the time of renewal. For CD Renewals, call 1-800-377-0800 on or after your maturity date to learn the Renewal Rate (interest rate and APY) for your renewal account. Interest rates and APYs may change at any time at the Banks discretion without prior notice before any CD account is opened online. CDs cannot be opened online before the application process is finalized and approved. Once your application is approved, your account will receive the current interest rate and APY in effect on the date it is opened and funded.
2All loans are subject to credit review and approval. Program rates and terms and conditions vary by state and are subject to change without notice. NMLS ID # 417584. Popular Bank bonuses may be subject to IRS form 1099-MISC.
3Standard mobile carrier charges and rates may apply to text messages (SMS).
4Popular Bank and its affiliates are not affiliated with ATM National, LLC. Allpoint is a registered trademark of ATM National, LLC. Popular Bank does not charge ATM fees at any in-network ATMs. You may be charged additional fees by the ATM operator or network used including a foreign currency conversion fee.
Please never share your Popular account details with anyone. Popular will never ask you for your password through email, social media or a third-party website. Learn more.
Bank Routing Numbers:
For checks: New York ( 026008811 ) / New Jersey ( 021272626 ) / Florida ( 063112605 )
For wire transfers: 026008811
SWIFT code: PONAUS33
Corporate Headquarters:
85 Broad Street, New York, NY 10004 Copyright © 2025 Popular Bank. Member FDIC.
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Banco Popular de Puerto Rico: HONEST REVIEW (Pros & Cons)
FAQ
Is Banco Popular customer service 24 hours USA?
Customer Care Representatives are available Monday through Friday from 7:30 a.m. to 12:00 a.m. EST, and Saturday and Sunday from 9:00 a.m. to 6:00 p.m. EST. For information about accounts and services, deaf and hard of hearing customers can also contact us via teletypewriter machines (TTY / TDD) at 1-888-801-4871.
What country is Banco Popular from?
Banco Popular started as the bank of the poor in Puerto Rico in 1893.
What is the largest bank in Puerto Rico?
In Puerto Rico, Popular is the leading banking institution by both assets and deposits and ranks among the largest 50 banks in the U.S. by assets.
What happened to the Banco Popular?
In 2017 SRM put Banco Popular under resolution process. All existing stocks and additional Tier 1 instruments were written down. Tier 2 instruments were converted into stocks and then sold to Banco Santander S.A. for €1.
What time does Banco Popular close?
Banco Popular closes at 4pm. Waiting time at the teller line is about 20 minutes unless you arrive at the time of opening.
How do I contact Banco Popular?
Get information instantly, without having to call or visit a branch. Find your closest branch or ATM. Contact one of our representatives. At Banco Popular we are committed to serve you. You can reach us by phone, email or mail.
What are the working hours of Banco Popular de Puerto Rico?
Banco Popular de Puerto Rico Plaza Del Caribe is open all week including Saturdays and Sundays . The branch opens at 9:00am in the morning. Working hours for Plaza Del Caribe branch are listed on the table above. Note that this data is based on regular opening and closing hours of Banco Popular de Puerto Rico and may also be subject to changes.
Where is Banco Popular located?
Banco Popular is headquartered in Puerto Rico and has approximately 8,,000 employees. It has about 880 branches in Puerto Rico, the US Virgin Islands, the British Virgin Islands, and New York, Chicago, and Florida. Banco Popular is a subsidiary of Popular Inc., a leading banking institution by both assets and deposits in Puerto Rico.
How long does it take to wait at Banco Popular?
The approximate waiting time at the teller line is about 20 minutes, unless you arrive at the time of opening. (The following text does not directly answer the question and is not relevant to the waiting time at the teller line, so it is not included in the Fixed Passage.)
How many branches does Popular Bank have?
Popular Bank currently operates with 40 branches located in 3 states. The bank has most branches in New York, Florida and New Jersey. As of today, Popular Bank is the 197th largest bank in US by branch count. Popular Bank is the 29th largest bank in New York with 24 branches; 40th in Florida with 12 branches and 50th in New Jersey with 4 branches.