As an investor and Charles Schwab client myself, I know how important it is to understand their hours of operation. Having quick access to your accounts and advisors can make all the difference especially when markets are volatile. In this article I’ll provide an overview of Charles Schwab’s hours for retail banking, trading, customer service, and more.
Charles Schwab’s Regular Business Hours
During the work week, Charles Schwab’s local branches are open from 8am to 5pm local time, Monday through Friday. Many branches also offer extended hours until 7pm on certain weekdays.
Weekend hours vary by location Some branches are open 9am to 1pm on Saturdays All branches are closed on Sundays and major holidays.
Charles Schwab’s telephone customer service lines are available Monday to Friday, 7am to 11pm Eastern Time Automated account services are offered 24/7
Extended Trading Hours
One of the best parts about Charles Schwab is their extended stock and options trading hours. You can execute trades Monday to Friday from 7am to 5:30pm ET through their web and mobile trading platforms.
On weekdays, live broker assistance for trading is available from 8am to 5pm ET.
Around-the-Clock Account Access
Even when markets are closed, you can still access your Charles Schwab accounts online 24 hours a day, 7 days a week. This gives you the flexibility to monitor balances, check transaction history, transfer funds, and more at your convenience.
Charles Schwab’s automated telephone services are also available 24/7 for basic account inquiries.
Schwab Bank Hours
As a Charles Schwab Bank customer, you can call their banking specialists 7 days a week from 7am to 10pm ET. Automated account services are offered 24 hours a day.
You can also access mobile and online banking around the clock to check balances, transfer funds, pay bills and deposit checks from your phone.
Holiday Hours
Charles Schwab observes the following holidays when offices and markets are closed:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
As mentioned above, you can still use their online, mobile and automated telephone services for self-service banking and trading on holidays.
Contacting Schwab
Charles Schwab offers several ways to get in touch for top-notch customer service:
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By Phone: Call 1-800-435-4000 for general inquiries. Specialized numbers are available for trading, banking, workplace accounts and international clients.
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By Chat: Live online chat is available during business hours. Look for the chat icon on their website.
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At a Branch: Locate one of 340+ local branches using their branch finder tool.
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By Email & Mail: Submit customer service emails through their contact form. You can also mail letters to P.O. Box 982600, El Paso, TX 79998.
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On Social Media: Message @CharlesSchwab on Facebook or Twitter for assistance.
The Bottom Line
As one of the largest brokerages, Charles Schwab recognizes that customized service is important. Their extended hours and around-the-clock account access offers clients flexibility in managing their finances. During business hours, their trading specialists, investment advisors and bankers are available to provide personalized guidance when needed.
- Local branches: 8am-5pm weekdays, some Saturday mornings
- Customer service: 7am-11pm ET weekdays
- Trading: 7am-5:30pm ET weekdays
- Banking: 7am-10pm ET daily
- Online/mobile access: 24/7
As an investor, I appreciate that Charles Schwab has designed their services to fit my schedule. Their hours allow me to take control of my financial life at the times that work best for me.
Regular market vs. extended and overnight hours sessions for equities
| Regular market hours trading sessions | Extended hours trading sessions | |
|---|---|---|
| Time | Orders can be placed at any time and will only be valid from 9:30 a.m. to 4:00 p.m. ET. | Orders in extended hours sessions can be placed outside of regular exchange market hours (9:30 a.m. to 4:00 p.m. ET) and are eligible for execution for the following times:For orders placed on Schwab.com, Schwab Mobile, and thinkorswim platforms: Pre-market: Orders placed between 8:05 p.m. (previous trading day) and 9:25 a.m. ET will be eligible for execution between 7:00 a.m. and 9:25 a.m. ET. After hours: Orders placed between 4:05 p.m. and 8:00 p.m. ET will be eligible for execution during that time period. Extended hours (13 hours continuous†): Orders placed anytime will be eligible for execution between 7:00 a.m. and 8:00 p.m.For orders placed on thinkorswim platforms: Extended + Overnight (24 hours continuous†): Orders placed anytime will be eligible for execution 24 hours a day, each market day. Unless GTC is selected, orders expire at 8:00 p.m. each day. †Except for 5-minute closures that occur before and after regular exchange hours. |
| Trading venues | Trading occurs on exchanges like the New York Stock Exchange (NYSE) and Nasdaq and through a variety of venues, including market makers and other market centers. | Similar to regular market sessions, trading occurs on exchanges like the New York Stock Exchange and Nasdaq and through a variety of venues, including market makers and other market centers. |
| Order types | Many order types and conditions are accepted, including: market, limit, stop-limit, all-or-none, etc. | Only limit orders are accepted. |
| Time in force | Different timing choices are available, including Day, GTC, IOC, and FOK. | Different timing choices are available depending on the extended hours session and platform used:For Schwab.com and Schwab Mobile: Extended hours a.m.: Pre-market Day order Extended hours p.m.: After-hours Day order Extended hours: 13-hour Day or GTC order (Day orders expire at 8:00 p.m. ET each day.)For thinkorswim platforms: EXT AM: Pre-market Day order EXT PM: After-hours Day order EXT 13h: 13 hours continuous Day or GTC order (Day orders expire at 8:00 p.m. ET each day.) EXTO 24h: 24 hours continuous Day or GTC order (Day orders expire at 8:00 p.m. ET each day.) |
| Liquidity | In general, higher-volume trading activity means more liquidity and a greater likelihood of order execution. | Lower volume trading activity may result in lower likelihood of order execution, wider spreads, and greater price fluctuation. |
| Quotes | The quotes you receive are consolidated and represent the best available prices across all trading venues. | Quotes and fills are not consolidated and represent the current prices available through the market. As a participant in the extended hours trading network, the market may also offer access to prices available in other participating markets but not necessarily all venues open for extended hours trading. Best execution is not guaranteed. On thinkorswim platforms, mark, bid, ask, size, and level-2 quotes are shown. For EXTO (extended hours overnight) orders, the last trade price is not displayed. |
Help from trading specialists 24/7: When you’re up, we’re up.
Enjoy the same high-quality trade support Schwab is known for even when the exchanges are closed, whether its early in the morning or late at night.
Connect with our support team 24/7 via phone and chat on Schwab.com or the thinkorswim platforms.
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FAQ
Does Schwab have 24-7 customer service?
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24/7 Availability:You can connect with Schwab’s trading specialists 24 hours a day, 7 days a week.
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Multiple Channels:You can reach out to Schwab customer service through phone, chat, and even in-platform support.
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Registered Investment Professionals:You can connect with a registered investment professional for assistance.
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Accessibility Services:Schwab also offers accessibility services, including reader services, with investment professionals available 24/7 to help.
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Extended Hours Trading:You can trade stocks, options, bonds, mutual funds, ETFs, and other financial products during extended hours, including pre-market and after-hours sessions on any Schwab platform.
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Brokerage Account Support:Schwab provides support for managing and using brokerage accounts, including buying and selling, managing accounts, and accessing research tools.
What are Charles Schwab trading hours?
Normal market hours are 9:30 a.m. to 4 p.m. ET. After-hours trading occurs after the markets close. Schwab clients can trade after hours from 4:05 p.m. to 8:00 p.m. ET on Schwab.com or Schwab Mobile, or round the clock on thinkorswim® by choosing an EXTO order type (see table for details).
Is Charles Schwab open 24 hours a day?
We’ve added hundreds of equities available to trade 24 hours a day, 5 days a week, exclusively on our thinkorswim® platforms. And keep in mind that you can trade any listed equity during pre-market and after-hours sessions on any Schwab platform.
What is the 5 year rule for Charles Schwab?
Withdrawals must be taken after age 59½. Withdrawals must be taken after a five-year holding period. If you transfer your Traditional or Roth IRA at any age and request that the check be made payable to you, you have up to 60 days to deposit that check into another IRA without taxes or penalties.
How do I contact Charles Schwab?
Reach out to Charles Schwab customer service by phone, chat, or visit your local branch. Choose your preferred method. Looking for specialized support? 800-435-4000 Use TTY services for the hearing impaired 800-345-2550 Notify Schwab of the death of a client Please contact Rocket Mortgage at 877-535-4023 for any questions or servicing. 855-694-5208
What time does Charles Schwab open & close?
Charles Schwab branches typically open at 8:30 a.m. on weekdays and close at 5 p.m. A few branches open later at 9 a.m. and some close earlier at 4 p.m. To be sure of the hours for your branch, call ahead or check Charles Schwab’s branch locator first to confirm its hours before heading out. Is Charles Schwab Open on Weekends?
Where is Charles Schwab Bank located?
Charles Schwab Bank branch location at 1900 AVE OF THE STARS, SUITE #101, LOS ANGELES with address, opening hours, phone number, directions, and more with an interactive map and up-to-date information.
What services does Charles Schwab offer?
The Charles Schwab Corporation provides a full range of brokerage, banking and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co. Inc. (Member SIPC), and its affiliates offer investment services and products.
What does Charles Schwab do?
Charles Schwab offers investment services and products through its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC). It also provides deposit and lending services and products through its banking subsidiary, Charles Schwab Bank, SSB (member FDIC and an Equal Housing Lender).
Does Charles Schwab offer banking services?
Charles Schwab is one of the largest brokerages in the country. While Schwab might be best known for its investment and retirement tools, it also offers banking services, which provide traditional banking products and services such as checking accounts, savings accounts and home loans.