Navigating medical bills can be confusing and stressful. If you or a loved one has received care from Chi Franciscan Health, you may be wondering how their bill pay system works. In this comprehensive guide, we’ll explain everything you need to know about paying your Chi Franciscan Health medical bills quickly and easily.
What is Chi Franciscan Health?
Chi Franciscan Health is a Catholic health system offering care across the Puget Sound region of Washington state It was formed in 2016 through a partnership between Catholic Health Initiatives and Virginia Mason Health System
Today, Chi Franciscan Health includes 11 hospitals, over 100 primary and specialty care clinics, and more. Their mission is to provide high-quality, compassionate care to patients across Western Washington
Overview of Chi Franciscan Health Bill Pay
So how does paying your medical bills at Chi Franciscan Health work? Here’s a quick overview:
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You’ll receive medical bills from Chi Franciscan Health facilities where you received care. This includes hospitals, clinics, labs, etc.
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Bills can be paid online through the Chi Franciscan Health patient portal, by phone, by mail, or in person.
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You may receive separate bills from physicians who are not employed by Chi Franciscan Health.
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Financial assistance and payment plans are available for those who qualify.
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Customer service representatives are available to answer billing questions.
Now let’s explore these key points in more detail.
Receiving Your Medical Bills
After receiving medical care from Chi Franciscan Health, you’ll get bills from any Chi Franciscan facilities involved in your treatment.
For example, if you had surgery at St. Joseph Medical Center, you would receive a bill from the hospital itself. Any lab tests or imaging scans would be billed separately as well.
Bills are sent after your insurance claim is processed, so you won’t receive them immediately. It typically takes 30-60 days to receive your first statement.
Online Bill Pay
The easiest way to pay your Chi Franciscan Health medical bills is through their online patient portal.
To pay online, first create an account on the patient portal website. Then select your Chi Franciscan Health facility to be directed to that facility’s payment system.
You can use a credit, debit, or HSA card to pay online. The online payment process is quick, secure, and convenient.
Payment by Phone, Mail, or In Person
If you prefer not to pay online, you have other options:
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By phone: Call the toll-free billing customer service number on your statement to pay over the phone.
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By mail: Detach and enclose the payment stub from your paper statement. Mail it to the payment address listed.
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In person: Visit the billing office at Virginia Mason Medical Center in Seattle to pay in person.
The billing office can also answer questions about your account and provide you with financial assistance information.
Separate Bills from Physicians
In addition to bills from Chi Franciscan Health, you may receive separate bills from independent physicians involved in your care. These may include emergency physicians, anesthesiologists, radiologists, pathologists, etc.
Questions about these statements need to be directed to the physician’s office. Chi Franciscan Health cannot address billing issues for non-affiliated providers.
Financial Assistance Programs
If you’re worried about affording your Chi Franciscan Health medical bills, assistance may be available.
Chi Franciscan Health offers financial assistance discounts and payment plans to uninsured and underinsured patients who meet income requirements. Discounts are based on a sliding scale tied to the Federal Poverty Level.
To learn more about financial assistance options, speak to a patient financial advocate at your Chi Franciscan Health facility.
Customer Service for Billing Questions
If you have any questions or concerns about a Chi Franciscan Health medical bill, customer service representatives are available to help.
Contact the billing office for your facility, either by phone or through the online patient portal. The billing staff can explain charges, take payments, set up payment plans, verify insurance information, and more.
Key Takeaways
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Chi Franciscan Health bills come from facilities involved in your care like hospitals and clinics.
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Online bill pay through the patient portal is fast and secure.
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Financial assistance is available for those who qualify based on income.
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Customer service can answer any billing questions and explain your account.
Paying medical bills can be confusing, but Chi Franciscan Health offers convenient payment options and assistance. Now that you understand the ins and outs of their billing and payment process, you can pay your Chi Franciscan Health statements quickly, easily, and with confidence.
What are you looking for?
Virginia Mason Franciscan Health is committed to helping patients make informed decisions about their care. The steps involved in paying for health care can be confusing, and that’s why we’re here to help guide you through estimating costs, understanding your bill, and making payments.
Virginia Mason hospital fees
Most of our facilities located at our Hospital and Seattle Medical Center, including our General Internal Medicine and specialty clinics are licensed as a hospital. The other location licensed as a hospital is our Outpatient Hospital Surgery Center (OSC) Federal Way. If you receive care at our Hospital and Seattle Medical Center or the Federal Way OSC, certain outpatient services and procedures may have a hospital facility charge in addition to a professional (physician) charge. Generally, the hospital facility charge will be greater than the professional charge. Depending on your insurance coverage, you may pay more out-of-pocket for certain outpatient services and procedures at our Seattle Medical Center and Federal Way OSC than you would at one of our medical pavilions. Please review your insurance benefits or contact your insurance company to see what your policy will pay and what you may have to pay out-of-pocket.
How to Get Financial Assistance with Your Medical Bill from the Hospital
FAQ
What is the phone number for Franciscan Health Crown Point billing?
How many beds does Virginia Mason Franciscan Health have?
Why Virginia Mason?
How do I pay my CHI Health Bill?
Checks should be made payable to CHI Health. If you use your bank’s online payment service, be sure to list/add the address from your billing statement. In person bill pay is currently unavailable due to COVID-19 precautions. Get information on how to pay your bills from our CHI Health facilities and locations.
What payment methods does CHI Health accept?
We accept Visa, Master Card, Discover and American Express. Checks should be made payable to CHI Health. If you use your bank’s online payment service, be sure to list/add the address from your billing statement. In person bill pay is currently unavailable due to COVID-19 precautions.
How do I contact Virginia Mason Franciscan Health about billing questions?
Use our online form to connect with us about billing questions. Meet with a Financial Navigator at Virginia Mason Medical Center in Seattle. Virginia Mason Franciscan Health shares contact information and resources to help you navigate medical bills, insurance, and financial assistance.
Can I pay CHI Health with a credit card?
If you choose to use a credit card, space is provided on the stub for the information. We accept Visa, Master Card, Discover and American Express. Checks should be made payable to CHI Health. If you use your bank’s online payment service, be sure to list/add the address from your billing statement.
Who is included in the Virginia Mason Franciscan Health patient statement?
The only provider claims included in the Virginia Mason Franciscan Health patient statement are those providers employed by Virginia Mason Franciscan Health, Franciscan Medical Group, or Harrison Health Partners. I provided my insurance at time of service, so why am I receiving a bill?
Do Franciscan Health facilities & Franciscan Alliance discriminate?
Notice Informing Individuals About Nondiscrimination and Accessibility Requirements Franciscan Health Facilities and Franciscan Alliance d/b/a Franciscan Physician Network comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.