Paying your monthly Cigna bill quickly and easily is important to keep your policy active and avoid any lapse in coverage. Cigna offers several convenient payment options to fit your needs. This comprehensive guide will walk you through the various ways to pay your Cigna bill online, by phone, by mail or in person.
Online Payment Options
Paying online through Cigna’s website or mobile app is the fastest and most convenient way to pay your bill Here are the online payment options available
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myCigna website – Log into your myCigna account and click “Pay Bill” on your homepage. You can pay with a bank account, credit card or Health Savings Account (HSA).
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Cigna website – Go to www.cigna.com and click “Pay Bill” at the top. Pay as a guest with your account number without logging in.
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Cigna mobile app – Download the myCigna app and click “Pay Bill” to pay on your phone or tablet.
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Automatic payments – Set up recurring payments from a bank account or credit card so your bill is paid automatically each month.
To pay online, you’ll need your Cigna account number, date of birth, and payment method available. Online payments are posted to your account immediately to avoid any lapse in coverage.
Pay by Phone
To pay your Cigna bill over the phone, you have two options:
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Customer service – Call 800-Cigna24 (800-244-6224) and speak to a representative who can take your payment by credit/debit card or checking account.
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Automated system – Call 800-Cigna24 and follow the prompts to pay through the automated phone system with your account number date of birth and card details.
With both options, your payment will be immediately applied to avoid any disruption in your Cigna policy.
Pay by Mail
To mail in your payment, first check your monthly invoice for the payment mailing address specific to your Cigna plan. The payment address may vary by policy type.
Print your invoice, enclose a check or money order payable to Cigna, and mail to the payment address. Make sure it is received by the due date listed to prevent your account from becoming past due.
Allow 7-10 days for mailed payments to process. Paying online or by phone means faster processing times if paying close to your due date.
Pay in Person
You may be able to pay your Cigna premium at an authorized in-network Cigna location. Contact Cigna to ask about in-person payment options in your area.
When paying in person, you will need to bring your printed invoice or have your Cigna account number available. A convenience fee may apply to in-person payments.
Manage Automatic Payments
Automatic payments through Auto Bill Pay are the easiest way to pay your Cigna premium on time each month. Here’s how it works:
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Enroll – Provide your Cigna account number, date of birth and payment method details to sign up for Auto Bill Pay.
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Automatic payments – Your monthly premium is automatically paid from your linked account around your bill’s due date.
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Email notifications – You’ll get an email confirming your payment amount and payment date.
You can enroll in Auto Bill Pay online through your Cigna account, by calling customer service, or by submitting a form. To update or change your payment method, just login online or call Cigna.
Get Account Balance and Payment History
Your online Cigna account stores your balance, payment history, billing statements and other details in one convenient place. Log in anytime to:
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View your account balance
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See payment history going back 12 months
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Download or print past billing statements
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Check if a recent payment has been applied
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See if you have any credits on your account
Monitoring your account activity and documents helps you stay organized and ensure accurate, timely payments.
Avoid Late Fees and Payment Issues
To avoid late fees and prevent any policy cancellation or service interruptions, be sure to pay your Cigna bill by the due date listed. Other tips:
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Pay online or by phone for faster processing times
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Enroll in Auto Bill Pay for automated payments each month
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Update your payment method promptly if your account details change
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Contact Cigna immediately if you need to discuss alternate payment arrangements
Staying current on your monthly premium payments ensures you remain fully covered by your Cigna health insurance or Medicare plan.
Answers to Common Cigna Payment Questions
What payment methods does Cigna accept?
Cigna accepts Visa, Mastercard, American Express, Discover cards, checking/savings accounts, HSAs, and Cigna reimbursement accounts. Cash and money orders are not accepted.
Is there a fee to pay my bill online or by phone?
No, Cigna does not charge a fee for one-time online or phone payments through the automated system or speaking with a representative.
When will my mailed payment be posted to my account?
Allow 7-10 days for mailed payments to process. For faster processing, pay online or through customer service.
Can I set up automatic bill pay with Cigna?
Yes, Cigna’s Auto Bill Pay program automatically charges your monthly premium to your credit card or bank account around your due date.
What do I do if I notice an error on my Cigna bill?
If you find an error on your Cigna invoice, contact customer service right away to have the mistake corrected before paying the bill.
How can I get account statements from past Cigna bills?
Logging into your online Cigna account allows you to view, download and print account statements going back 12 months.
What happens if I miss my Cigna payment due date?
Paying after the due date can result in late fees, service cancellation or policy termination. Contact Cigna immediately if you need help with a late payment.
Can I pay at a local Cigna office?
You may be able to pay in person at authorized Cigna locations. Contact them to see if in-person payments are accepted at that office.
How do I check my Cigna account balance and payment history?
Logging into your secure online account at myCigna.com provides 24/7 access to your balance, statements, payment history and other billing details.
Paying your Cigna bill on time is simple when you use one of the many fast payment options available. Choose automatic payments or pay online for ease and convenience. Contact Cigna customer service anytime you need payment assistance or have billing questions.
Get the most out of your plan with myCigna®
Your Cigna HealthcareSM health plan gives you more than just coverage. It offers holistic, seamless support for you and your family’s well-being.
Anytime access to support and plan information
Talk to a board-certified doctor—day or night—using your smartphone, tablet, or computer. Doctors can treat non-emergency medical problems and prescribe medications when needed. This virtual care/telehealth service1, offered through MDLIVE®, can save you time and money, so you can get back to feeling like yourself again, fast.
Depending on your plan and coverage, you can access virtual care appointments for a variety of concerns, such as:
Preview How to Bill Cigna EAP (Employee Assistance Program)
FAQ
What number is 1 800 244 6224?
Cigna Dental: – Call +1 800 244 6224.
How do I activate myCigna account?
To activate your myCigna account, register at myCigna.com®1 or on the myCigna App. Once you’re registered, you’ll be able to: Find in-network doctors and care. Check estimated costs before medical visits and procedures.
Where can I find myCigna payments?
- If you are enrolled to receive EFT from Cigna, remittance reports for your medical payments are available on CignaforHCP.com.
- If you’re already registered for the website and have access to claims status inquiry, you automatically have access to online remittance reports.
What is the phone number for Cigna billing questions?
Just call Cigna Healthcare Customer Service. The toll-free number is 1 (800) Cigna24 (1 (800) 244-6224). Product details for Cigna Healthcare Individual and Family Medical and Dental plans vary based on the plan.
How do I access and pay my Cigna Bill?
Accessing and paying your Cigna bill through MyCigna is easy and convenient when you follow this advice: Activate your account online to access tools and support. Use the dashboard to understand your coverage, claims, and billing. Review monthly premium bills closely to make on-time payments.
How do I pay my Cigna premium?
Choose “Premium” from the tabs at the top. Review your total amount due and payment due date. Your premium bill is the fixed monthly charge to maintain your Cigna health coverage based on your plan type, location, age, tobacco use, and family size on the policy. This recurring payment keeps your plan active.
How can I Manage my health insurance through Cigna?
Managing your health insurance through Cigna gives you access to the helpful online portal and app, MyCigna. This provides a secure, convenient way to view your plan details, find providers, check claims status, and pay your monthly premium bill online.
How do I view my Cigna premium Bill?
To view your bill: Go to the dashboard and select “Pay My Bill”. Choose “Premium” from the tabs at the top. Review your total amount due and payment due date. Your premium bill is the fixed monthly charge to maintain your Cigna health coverage based on your plan type, location, age, tobacco use, and family size on the policy.
How do I access my CIGNA Health Plan details online?
Follow these steps to take control of your Cigna account and ensure on-time payments to maintain seamless health coverage. To start accessing your Cigna health plan details online, the first step is setting up your MyCigna account. Here’s how simple it is: Enter your name date of birth ZIP code, and email address. Create a username and password.
How do I pay my myCigna Bill?
Go to “Pay My Bill” on the MyCigna dashboard. Select the “Premium” tab at the top. Choose your payment amount and date. Pick which stored payment method to use. Review the details and confirm your payment. The bill will automatically update showing the payment was applied. It’s quick and easy to pay each month.