How to Pay Your City of Safford Utility Bill: A Step-by-Step Guide

Paying your monthly utility bill is essential for Safford residents to maintain electric, water, sewer and other city services. The City of Safford offers flexible payment options to make paying your bill quick and convenient. This comprehensive guide provides instructions for paying your Safford utility bill online, by phone, in person or by mail.

Overview of Paying Your Safford Utility Bill

The City of Safford Citizen Services department handles utility billing and payment collection for electricity, water, sewer and trash services provided to residents and businesses. Customers receive a monthly utility bill that includes charges for all services. Bills are due by the 15th of each month to avoid late fees.

You can pay your Safford utility bill using the following convenient methods:

• Online – Pay instantly by credit/debit card or e-check through the online payment portal.

• Phone – Call the automated payment line or speak to a representative to pay by card.

• In Person – Pay with cash, check or card at City Hall or Walmart.

• Mail – Detach payment stub from bill and mail with check or money order.

• Auto Pay – Set up recurring bank account withdrawals through Xpress Bill Pay

Continue reading for step-by-step instructions on how to utilize each payment option to pay your Safford utility bill.

Paying Your Safford Utility Bill Online

The fastest and easiest way to pay your Safford utility bill is online using the payment portal:

https://www.municipalonlinepayments.com/saffordaz

Follow these simple steps to pay online:

1. Visit the payment portal website

2. Click on “Pay My Bill”

3. Enter your 10-digit account number

4. Select payment amount and enter payment details

5. Confirm payment information and submit

6. Receive emailed confirmation of payment

Online payments are processed instantly. You can also view billing history and set up recurring payments through the portal. Pay online up until 11:59pm on the due date.

Paying Your Safford Utility Bill by Phone

You can pay your Safford utility bill over the phone using the automated payment line or by speaking with a representative.

Automated Phone Payments

• Call 877-420-5861

• Enter your account number

• Follow prompts to enter payment details

• A $1.50 fee applies to automated phone payments

Phone Payments with Representative

• Call 928-432-4060

• Provide account information and payment details

• Have your credit/debit card ready

Phone payments offer a convenient way to pay if you prefer not to pay online. You can set up recurring payments over the phone as well.

Paying Your Safford Utility Bill In Person

You have two options for paying your utility bill in person:

1. At City Hall – 808 8th Ave

• Pay with cash, check or credit/debit

• Open Monday-Thursday 7am-5:30pm

1. At Walmart – 1705 S. 20th Ave

• Pay with cash or debit card only

• Locate the Money Center

• Must bring bill for first payment

In-person payments allow you to pay on your schedule day or night. The Walmart option offers after-hours convenience. Cash payments must be in whole dollars.

Paying Your Safford Utility Bill by Mail

To pay your utility bill by mail, detach the payment stub from your bill and enclose it with a check or money order. Make sure your account number is written on the check.

Mail your payment to:

City of Safford
PO Box 29075
Phoenix, AZ 85038-9075

Allow 5-7 business days for mailed payments to be received and processed by the due date. Payments must be received, not postmarked, by the 15th to avoid late fees.

Setting Up Automatic Bank Draft Payments

For easy, hassle-free bill payment, sign up for automatic monthly bank drafts from your checking or savings account.

• Fill out the Xpress Bill Pay enrollment form

• Include your account and bank routing numbers

• Select a draft date

• Bank account will be debited monthly on set date

Automatic drafts ensure your bill is paid on time each month, avoiding late payment fees. It’s one less bill to remember to pay manually.

Key Details About Your Safford Utility Bill

Here are some other important notes about Safford utility billing and payments:

• Bills are sent monthly and due by the 15th

• Late fees apply after the due date

• Account number is needed to pay bill

• Payment receipts can be requested

• Notify the City regarding account changes

Reach out to Citizen Services at 928-432-4000 with any questions about your utility account or bill. Staying on top of your monthly payment ensures uninterrupted city services.

Paying your utility bill on time is crucial for maintaining essential services provided by the City of Safford. With flexible online, phone, mail and in-person payment options, customers can choose the methods that fit their needs and schedule. Sign up for automatic bank drafts to simplify payments. Use this guide’s instructions to pay your Safford utility bill quickly and easily each month. Contact Citizen Services if you need any billing or payment assistance.