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Your Complete Guide to Continental Airlines Hours of Operation

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Continental Airlines was one of the major airlines in the United States before merging with United Airlines in 2012. Even though it no longer operates independently, many travelers still refer to United flights as Continental, especially those operated by former Continental crews and aircraft.

For those who still rely on Continental for their travel needs, it’s important to understand the operating hours for phone support, airport counters, online chat and other customer service channels This guide will provide full details on how and when you can reach Continental Airlines

Continental Airlines Phone Hours

The main customer service phone number for Continental Airlines is 1-800-864-8331 This number now reroutes to United Airlines reservations,

Here are the standard hours that Continental Airlines phone support is available

  • Monday to Sunday: 24 hours a day, 7 days a week

So Continental offers around-the-clock phone support, which makes them one of the few major airlines to have 24/7 customer service by phone.

This is useful for customers who need assistance in the early mornings, late nights, or on weekends when most airline phone lines are closed. You don’t need to worry about time zones either – you can call Continental anytime.

The one exception is major holidays, when phone hours are reduced to:

  • 7:00am – 7:00pm Central Time

So on holidays like Christmas, New Year’s Day, and Thanksgiving, phone support is shortened to 12 hours rather than 24 hours. But every other day of the year you can call the Continental Airlines number at any hour and get United Airlines reservations support.

Continental Airlines Online Chat Hours

In addition to 24/7 phone assistance, Continental Airlines also used to offer customer support through live online chat on their website.

The standard chat hours were:

  • Monday-Friday: 8:00am – 9:00pm Central Time
  • Saturday-Sunday: 8:00am – 8:00pm Central Time

So chat was available 13 hours on weekdays and 12 hours on weekends. Continental did not offer 24/7 chat support like their phone service.

Also, chat was unavailable on major holidays when phone hours were reduced. Customers needed to call Continental’s reservations number on holidays when the chat function was closed.

Now that Continental has merged with United, the live chat function reroutes to United’s website. The hours are similar but operate on United’s schedule.

Continental Airlines Social Media Hours

Continental Airlines can still be reached via social media profiles for customer service issues and basic questions, even though they no longer operate as an independent brand.

They previously had active Facebook and Twitter accounts which are now merged with United Airlines. The social media team monitors legacy Continental mentions closely.

While social media support isn’t 24/7, United and Continental do a good job responding to most messages within a few hours. Even nights and weekends you will likely get a quick reply on Continental posts.

Here are direct links to United’s social profiles that manage Continental:

Sending a social media message can be a convenient way to get assistance if you don’t need immediate help. The team monitors all brand mentions closely and will respond to Continental posts as soon as they can.

Continental Airlines Airport Counter Hours

If you are traveling through an airport where Continental Airlines previously had a ticket counter, you can now get in-person assistance at United Airlines counters.

Keep in mind that airport counter hours vary greatly depending on the location. Here are some examples of hours at major former Continental hubs now operated by United:

  • George Bush Airport, Houston (IAH)
    • Monday-Friday: 4:00am – 10:00pm
    • Saturday-Sunday: 4:30am – 9:30pm
  • Newark Liberty Airport (EWR)
    • Monday-Friday: 3:30am – 10:00pm
    • Saturday-Sunday: 3:30am – 9:00pm
  • Cleveland Hopkins Airport (CLE)
    • Monday-Friday: 4:00am – 9:00pm
    • Saturday-Sunday: 5:00am – 8:00pm

Be sure to check directly with your airport to confirm the latest United Airlines counter hours before visiting in person. Holidays in particular may have reduced hours.

Contacting Continental Outside Their Hours

While Continental Airlines phone number offers 24 hour service most days, there are still times when you may need to reach them outside their operating hours. For example, when the airport counters are closed or chat/social is unavailable.

Here are a few options to try if that’s the case:

  • Use online self-service – United’s website allows you to make reservations, check-in, print boarding passes, check flight status, and more for Continental flights.

  • Leave a message on social media – The United team will get back to you as soon as possible, even if outside normal hours.

  • Call when phone lines reopen – If you need immediate help by phone, call back as soon as service resumes.

  • Visit the counter later – Avoid going to the airport when counters are closed for the day or holiday.

While not perfect solutions, utilizing United’s website and social profiles can provide alternatives when live agents are not available. Just know the Continental Airlines phone number offers 24/7 support most days.

Finding Continental’s Current Hours

Since hours can change, especially holiday hours, it’s wise to always confirm Continental’s latest hours before contacting them.

Here are some tips for getting their most up-to-date hours now that they have merged with United:

  • Check United’s website contact page – They post any changes here.

  • Call 1-800-864-8331 and select the hours menu option.

  • Follow United on social media – They announce hour adjustments.

  • Check individual airport pages – Each lists specific counter hours.

  • Google “Continental Airlines hours” – Their current hours will come up.

Knowing exactly when you can reach Continental Airlines reservations is key. Now you have the information needed to effectively reach Continental during United’s available service hours.

Key Things to Remember About Continental Hours

To summarize the key points about Continental Airlines operating hours:

  • 24/7 phone service – Available every day of the year except major holidays

  • Limited holiday hours – Phone support reduces to 12 hours on holidays

  • Chat not 24/7 – Online chat has shorter weekday and weekend hours

  • Airport counters vary – Each location can have different operating hours

  • Confirm latest hours – Always verify directly with United before going to an airport

  • Online options if closed – United’s website and social provide self-service when counters/chat are closed

Whether you need to change your reservation, check flight status, or have general questions, understanding Continental Airlines’ hours of operation is important.

This guide has provided full details on when and how to reach Continental by phone, online, and in person now that they have merged with United Airlines.

Be sure to check United’s website and social media for the latest Continental hours before contacting them to ensure you reach them during the available service times.

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FAQ

Is Continental Airlines still operating?

13 years ago today, Continental Airlines ceased operations.

Is Continental part of United Airlines?

It filed for bankruptcy in 2002, emerging in 2006 after restructuring, and in 2010, United merged with Continental Airlines, forming one of the world’s largest carriers.

Where is Continental Airlines headquarters in Houston Texas?

1600 Smith Street. 1600 Smith Street (previously named Continental Center I and also known as Cullen Center Plaza) is a 51-story, 732-foot (223 m) office tower in Downtown Houston, Texas, United States.

Does Continental Airlines offer free meals?

Continental Airlines offered free meals on domestic economy class flights. In March 2010, for economy class passengers on domestic and Canadian flights under six hours and on certain flights to and from Latin America, the airline discontinued free meals and began buy on board service in the northern hemisphere in the fall of 2010.

Does Continental offer live TV & email on domestic flights?

” Continental to offer live TV and email on domestic flights Archived November 9, 2023, at the Wayback Machine.” Reuters UK. Tuesday January 29, 2008. Retrieved on January 19, 2010. ^ a b ” DIRECTV > Fleet Status.” Continental Airlines. Retrieved on January 19, 2010. ^ ” Airport Kiosks Archived March 2, 2012, at the Wayback Machine.”

How many flights does continental fly a day?

By the time of its merger with United, Continental had grown its presence at London-Heathrow to seven daily flights; two to Houston-Intercontinental and five to Newark. Continental operated international flights from Terminal E at George Bush Intercontinental Airport in Houston.

When did Continental Airlines start flying internationally?

Beginning in 1998, Continental again embarked on a program to expand its international operations. It inaugurated services to Ireland and Scotland, and in October 1998 the airline received its first Boeing 777-200ER aircraft, allowing nonstop flights from Newark and Houston to Tokyo–Narita, and from Newark to Tel Aviv, Israel.

Is continental a good airline?

Continental went from being ranked last in most performance categories to winning more J.D. Power and Associates awards for Customer Satisfaction than any other airline. BusinessWeek magazine named Bethune one of the top 25 Global Managers in 1996 and 1997. Under his leadership Continental’s stock price rose from $2 to over $50 per share.

When did Continental Airlines discontinue service?

In 1963, the company headquarters moved from Denver to Los Angeles. [page needed] By late 1963, Continental had discontinued service to most of its smaller cities in Kansas, Oklahoma, New Mexico, and Texas with the exception of Lawton, OK and Wichita Falls, TX which continued operating with DC-9 and 727 jets until 1977.

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