Renting a car can be a complex process with many factors to consider especially when it comes to understanding the operating hours of rental companies. Dollar Rent A Car is one of the largest car rental brands worldwide with an extensive network of locations. Knowing Dollar Rent A Car’s hours of operation can help customers plan accordingly. This article provides a comprehensive guide to Dollar Rent A Car’s hours, including key information for customers to keep in mind.
Overview of Dollar Rent A Car
Dollar Rent A Car is an American car rental company founded in 1965. Headquartered in Estero, Florida, Dollar Rent A Car has over 1,500 locations worldwide. The company is known for affordable rental rates compared to other major brands. Dollar operates independently and also as a subsidiary of Hertz Global Holdings.
Dollar Rent A Car offers a range of vehicle classes from economy cars to SUVs and luxury vehicles. Customers can rent cars for leisure, business, or replacement purposes Dollar also provides additional products like GPS navigation units, child safety seats, and snow chains for winter rentals
Regular Operating Hours
Dollar Rent A Car’s regular hours can vary by location. Here are the standard hours:
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Weekdays: Most neighborhood locations are open 8AM to 6PM Monday through Friday. Airport locations may have extended hours due to flight schedules.
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Weekends: Locations are typically open 8AM to 6PM on Saturdays and 8AM to 1PM on Sundays. Again, airport branches may have longer weekend hours.
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Holidays: Neighborhood branches may have reduced hours or closures on major holidays like Christmas, Thanksgiving, and New Year’s Day. Airport locations generally maintain regular hours.
Customers should use Dollar’s location finder to check hours for a specific rental office. Store hours can differ across branches.
Airport Location Hours
Major airport locations offer extended hours to accommodate travelers. For example, the Dollar Rent A Car at San Francisco International Airport is open:
- 5AM to 1AM daily
Some airport branches also have 24/7 operation. Customers arriving on red-eye flights or late-night arrivals can still pick up rental cars. It’s recommended to reserve cars in advance for airport rentals.
Reservation and Pick-Up Policies
Dollar Rent A Car has specific policies regarding reservations and picking up rental vehicles:
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Reservations guarantee the car class but not the exact vehicle model. Alternatives within the same class may be provided.
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Cars must be picked up within 2 hours of the reserved time or they may be released.
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Airport renters arriving 2+ hours after scheduled pick-up may not get a guaranteed vehicle.
Travel delays can happen, so customers should call Dollar as soon as possible if they will be late for pick-up. Extensions can often be granted.
Membership Programs and Policies
Dollar Rent A Car offers free membership programs that can provide extra perks and discounts. Key membership details include:
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Express Members: Get faster reservations, dedicated rental counters, and free additional drivers.
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Business Programs: Offers specialized rental terms, dedicated accounts, and consolidated billing for companies.
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Age Requirements: Drivers must be at least 21 years old to rent in most states. New York and Michigan have an 18-year-old minimum.
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Underage Renters: Those under minimum age requirements can sometimes rent by paying additional daily fees.
Review membership terms for full rental policies, restrictions, blackout dates, and more. Members can access benefits and tailored policies.
Contacting Dollar Rent A Car
Dollar Rent A Car offers several ways to contact them for help, questions, or other needs:
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By Phone: Call 1-800-800-5252 to reach 24/7 customer service. Reservation help is available at 1-800-800-4000.
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Email: Email Dollar customer service to get a reply within 48 hours.
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Mail: Send written correspondence to Dollar Rent A Car Customer Service, P.O. Box 33167, Tulsa, OK 74153.
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Social Media: Facebook and Twitter can be used for general questions. Call for account-specific help.
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Rental Locations: Visit or call neighborhood branches directly for localized assistance.
Speaking directly with rental agents or customer service reps can help resolve issues quickly.
Tips for Renting During Peak Hours
Dollar Rent A Car sees higher demand during peak travel periods like holidays and summer vacation season. Here are tips for renting vehicles during the busiest times:
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Reserve early to maximize vehicle availability and selection. Pre-paying can also secure reservations.
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Allow extra time for longer lines and rental processes. Airport branches in particular see more traffic during peaks.
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Ask about unofficial upgrades if your reserved class is sold out. Making requests can get free upgrades in some cases.
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Consider midweek rentals when feasible to avoid weekend spikes at popular vacation destinations.
Avoiding the most high-demand dates and allowing more time cushions against headaches from increased customer volumes.
Key Takeaways
The main points to remember about Dollar Rent A Car’s hours include:
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Regular weekday hours are 8AM – 6PM, with reduced weekend hours.
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Airport locations have extended hours to serve travelers.
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Customers should pick-up cars within 2 hours of reserved time.
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Various membership programs offer perks like faster reservations.
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Peak rental periods have higher demand – book early and allow extra time.
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Contact Dollar by phone, email, or social media for assistance.
Knowing Dollar Rent A Car’s policies for hours, reservations, and rentals ensures a smooth rental experience. With convenient airport branches and membership options, Dollar seeks to make renting cars accessible. Keep these tips in mind for your next Dollar car rental.
HNL – Official State of Hawaii Website (Honolulu) Search this site
The 5-story Consolidated Rent-A-Car (CONRAC) houses ten (10) car rental companies in one location. Entrances to the facility are located directly across Terminal 2, outside of Baggage Claims 26 and 31. Passengers arriving at Terminal 2 Baggage Claims 19-31, can easily walk to the entrances previously noted. Passengers arriving at Terminal 1 Baggage Claims 6-11, Terminal 2 International Arrivals, Baggage Claims 16-18 and Terminal 3, can proceed to the designated rental car shuttle pick up points to be transported to the facility. Upon arrival at the facility, proceed to Level 2 where the following companies are located.
Shuttle bus service is provided during the daily operational hours of the facility, from 0400-Midnight. Business hours may vary by rental car companies, so customers should contact their provider for this information.
Upon arrival at the CONRAC, proceed to the PRE-ARRANGED 4 area located on the ground level, west end of the CONRAC structure. Prior pick-up arrangements with your Off-Airport car rental company is required. Pick-up is located along the blue and white curb.
Arriving Passengers (Terminal to CONRAC)
Rental Car Shuttle pick-ups are located at:
Terminal 1 – Ground level median (blue & white curb) across middle elevator/escalators between Baggage Claim 8 and Baggage Claim 9
Terminal 2 – Ground level median (blue & white curb) across Baggage Claim 18
Terminal 3 – Outside Terminal Building
Review of Rental24h.com: Dollar Car Rental at Charleston Airport [CHS], SC
FAQ
What happened to Dollar Rent a Car?
Dollar Thrifty Automotive began to operate as an independent car rental subsidiary of the Chrysler Corporation on November 4, 1997 while continuing to support its two brands, Dollar Rent A Car and Thrifty Car Rental. It was acquired by The Hertz Corporation for US$2.3 billion on November 19, 2012.
Can you pick up a rental car after hours?
No, Enterprise, National, Alamo, Avis, and Budget all close at midnight and Hertz, Dollar, Thrifty close at 11PM. You can’t pick up any later than 12AM.
What is the longest time you can rent a car?
You can choose to rent a car for one month, for 2 months, 3 months, 6 months or even go for a 1 year rental car.
What happens if a car rental is closed?
If returning after hours when a location is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day.