Edward Jones is one of the largest financial services firms in the United States. With over 18,000 locations across North America, it is important for customers to understand the hours of operation. This article will provide an in-depth look at Edward Jones hours, including weekdays, weekends, holidays, and how to contact for verification.
Edward Jones Weekday Hours
Edward Jones weekday hours are Monday through Friday from 8am to 5pm local time, This schedule is consistent across all branch locations in the US and Canada, Financial advisors are available during these hours to meet with clients both in-person and virtually, Appointments can be made ahead of time for consultations
The weekday hours allow customers to visit branches before and after typical work hours. Advisors are accessible to assist with investing, retirement planning, education savings and more. Knowing the weekday hours can help customers plan meetings and calls conveniently.
Edward Jones Weekend Hours
Edward Jones locations are closed on Saturdays and Sundays. While physical branches are not open, online client access is available 24/7 through their website. Customers can log in to check balances, move money between accounts, pay bills and more.
Financial advisors are not available on weekends, so it is best to schedule appointments and consultations Monday through Friday. However, the Edward Jones website and mobile app provide self-service access whenever needed.
Edward Jones Holiday Hours
Edward Jones observes the following holiday closures annually:
- New Year’s Day
- Martin Luther King Jr Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve
On these holidays, financial advisors are out of office and physical branch locations are closed. Customers can utilize online client access for self-service needs. Any appointments scheduled on a holiday will need to be rescheduled for a regular business day before or after the holiday.
Contacting Edward Jones to Verify Hours
With thousands of locations across North America, verifying hours for a specific branch can be done through:
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Phone – Call 1-314-515-2000 to reach customer service representatives Monday through Friday 8am to 5pm CST
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Email – Send a message using the customer feedback form and expect a reply within 48 hours
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Mail – Letters can be sent to headquarters in St. Louis, MO or Tempe, AZ and will receive a reply within 5 business days
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Social Media – While customer service won’t discuss individual accounts on social platforms, general info and hours can be found on Facebook, Twitter, LinkedIn and YouTube
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Website – Use the branch locator tool on www.edwardjones.com to find contact details for local advisors
Being aware of hours of operation ensures customers can access the financial guidance of Edward Jones advisors conveniently. Whether online, over the phone or in person, the firm aims to provide expertise and customized planning for long-term financial goals. Checking location hours ahead of time prevents wasted trips or missed opportunities to connect.
Accessing Accounts During Closed Hours
When Edward Jones branches are closed during evenings, weekends and holidays, customers still need access to their accounts. The Edward Jones website and mobile app allow self-service functionality so portfolio status can be checked anytime.
Key activities available through online client access include:
- Monitoring account balances and positions
- Viewing account documents and tax forms
- Moving funds between accounts
- Placing trades in brokerage accounts
- Updating account preferences and settings
- Paying bills through Bill Pay
- Changing user ID and password info
Documents like account statements, tax forms and trade confirmations are viewable for up to 7 years. Account balances and positions update in real-time. Bill payments made through the website or app are processed on the next business day.
While substantial account changes still require contacting an advisor, the digital access allows customers to stay connected as needed outside of hours. If any issues arise with accessing accounts online, the 24/7 help desk can provide troubleshooting.
How Edward Jones Advisors Can Be Reached
Edward Jones financial advisors build personal relationships with customers in their communities. Getting in contact with an advisor is possible through:
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In-Person Visits – Stopping by the local branch during business hours, even without an appointment.
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Phone Calls – Calling the direct office number which may forward to a mobile device when away from the desk.
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Video Conferencing – Scheduling virtual meetings through Edward Jones Meetings capability.
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Email – Emailing advisors directly if you have their direct contact information.
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Texts – Some advisors may be willing to communicate through text messaging.
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Mail – Sending letters to your advisor’s office which they will receive on the next business day.
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Social Media – Connecting through an advisor’s professional social media accounts if available.
Reaching out using the preferred contact method identified by your advisor allows customers to get timely responses to questions and schedule consultations easily.
Key Takeaways About Edward Jones Hours
- Weekday hours are 8am – 5pm at all locations
- Branches are closed Saturdays and Sundays
- Holiday closures occur each year on 11 set dates
- Customer service can verify specific branch hours
- Online and mobile access enable self-service on nights and weekends
- Communicate with advisors in-person, by phone, video, email or mail
Whether you prefer meeting in branch locations or online, Edward Jones aims to deliver customized investment strategies and attentive support. Understanding branch availability, as well as digital account access, empowers customers to manage finances on their schedule.
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FAQ
Why are so many advisors leaving Edward Jones?
Without equity options or a clear path to ownership, many advisors feel that they are building a business for someone else rather than for themselves and their families.
Is Edward Jones owned by JP Morgan?
Edward D. Jones & Co., L.P. (“Edward Jones”) is a registered broker-dealer and investment adviser in the United States and is wholly owned by the Jones Financial Companies, L.L.L.P. (“JFC”).
How do Edward Jones reps make money?
… from asset- based fees, transactional revenue, ongoing 12b-1 fees, trail commissions, and revenue from premiums generated by activity in your accounts
Why are Edward Jones CD rates so high?
The reason for the high rates is that Edward Jones is a broker that buys CDs in bulk from other banks and resells them at competitive rates. Because Edward Jones offers brokered CDs, there are a few elements that work differently than CDs from traditional banks.
What are the store hours for Edward Jones?
Weekdays: The offices are open Monday through Friday 8am to 5pm, local time. In the event a holiday falls on a weekday, the offices are closed. Weekends: The offices are closed on the weekends. Edward Jones is closed for the holidays.
What is Edward Jones’ phone number?
Several of the Edward Jones locations host special events. You will need to use the office locator tool [+] to find your local office. When you reach a customer service agent, the agent will explain the details of the event. Phone Number: You can reach out to the customer service department by calling 1-314-515-2000.
What services does Edward Jones offer?
Edward Jones provides financial planning services such as wealth management, retirement and college savings, investments in stocks, bonds, and mutual funds, insurance, annuities, financial services for business owners, and banking services such as check writing, money market funds, credit cards and loans, and savings accounts.
How many Edward Jones locations are there?
We have home offices in the United States and Canada, with more than 15,000 branch locations. 201 Progress Pkwy. 8640 S. River Pkwy. We have more than 15,000 branch office locations in the United States and Canada.