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Understanding Fifth Third Bank Hours and Locations

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As a customer of Fifth Third Bank, knowing when your local branch is open or when you can access online banking services is crucial for managing your finances. In this comprehensive guide, we’ll break down everything you need to know about Fifth Third Bank’s hours of operation, branch locations, online/mobile services, and how to get in touch with customer service if you have any questions.

Overview of Fifth Third Bank

Fifth Third Bank is a regional bank with over 1,100 full-service banking centers primarily located across 10 states in the Midwestern and Southeastern regions of the United States. The bank provides a wide array of financial products and services for individuals and businesses, including checking and savings accounts, credit cards, mortgages, commercial loans, investments, insurance, and more.

Fifth Third Bank started in 1858 and is currently headquartered in Cincinnati, Ohio. It is one of the largest banks in the U.S. and serves over 5 million consumer banking customers. The name “Fifth Third” comes from the merger of Fifth National Bank and Third National Bank in 1908.

Traditional Banking Hours

Fifth Third Bank branches are generally open Monday through Friday from 10AM to 7PM local time. On Saturdays, branches are usually open from 10AM to 5PM, though hours can vary by location.

All Fifth Third Bank branches are closed on the following major holidays

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Some locations may also have limited hours or be closed entirely on other holidays like Easter, Mother’s Day, Father’s Day, Columbus Day, Veterans Day, Christmas Eve, and New Year’s Eve

It’s always a good idea to check your specific branch’s hours ahead of visiting by looking online or calling customer service. Hours can differ across locations.

Extended and Weekend Hours

While traditional branch hours are limited to weekday business hours, many Fifth Third Bank locations offer extended weekday hours and weekend hours to provide more flexible banking access.

Over 200 branches across Fifth Third’s footprint have extended weekday hours, being open as late as 8PM on weeknights Many locations also open early, with hours starting as early as 8AM

Additionally, over 90% of branches are open on Saturdays from 10AM to 5PM. Some locations are even open on Sundays from 11AM to 4PM.

Extended hours vary by location, so customers should verify hours of their nearest branch online or by phone before visiting. Having access to early morning, evening, and weekend hours can be extremely convenient for anyone who can’t make it to the bank during regular business hours.

Online and Mobile Banking

In addition to in-person banking at physical branches, Fifth Third Bank offers robust online and mobile banking solutions so customers can take care of banking 24/7.

Customers can manage their Fifth Third accounts online at 53.com. Through online banking, users can check balances, transfer funds, pay bills, deposit checks, open new accounts, apply for loans, and more.

The Fifth Third mobile banking app is available for iOS and Android devices. The app provides similar account management functions to online banking, with the added convenience of mobile check deposit.

Fifth Third’s digital banking platforms allow customers full access to their accounts at any time, even when branches are closed. This provides maximum flexibility.

Contacting Fifth Third Bank

If you have any questions about Fifth Third Bank locations, hours, or services, there are a few ways to get in touch with customer service for assistance:

  • By Phone: Call 1-800-972-3030 to speak with a Fifth Third Bank customer service representative 24/7.

  • By Email: Submit questions by email using the secure customer service contact form on 53.com. Responses are provided within 1 business day.

  • By Mail: Send written correspondence to Fifth Third Bank Headquarters at 38 Fountain Square Plaza, Cincinnati, OH 45263.

  • Social Media: Interact with Fifth Third Bank customer service on Facebook, Twitter, Instagram and LinkedIn. Direct account-specific inquiries may be referred to phone/email support.

  • In Person: Speak with an associate at your nearest Fifth Third branch during business hours.

Locating Fifth Third Bank Branches and ATMs

Fifth Third Bank has over 1,100 branch locations spread across 10 states, primarily in the Midwest and Southeast regions. Customers can find their nearest branch or ATM using the locator tools on 53.com and in the Fifth Third mobile app.

Enter any address, city, state or ZIP code to search for nearby Fifth Third branches and ATMs based on geographic proximity. The locator provides detailed information on each branch, including address, hours, phone number, services offered and more.

Fifth Third also has nearly 30,000 fee-free ATMs through their network and partner ATMs. ATM locator tools help customers find the closest ATM locations.

Being able to quickly locate your nearest branch and ATM network ensures convenient access to in-person banking services when you need them.

Key Takeaways

  • Fifth Third Bank branches are typically open 10AM – 7PM on weekdays, 10AM – 5PM on Saturdays, and closed Sundays and major holidays. Hours vary by location.

  • Many locations offer extended weekday evening and weekend hours for added flexibility.

  • Digital banking through 53.com and the Fifth Third mobile app allows 24/7 account access.

  • Customer service can be reached by phone, email, mail, social media or in branch for assistance.

  • Use online/mobile locators to find nearby Fifth Third branches and fee-free ATMs.

Knowing Fifth Third Bank’s detailed hours of operation and branch/ATM locations empowers you to conveniently conduct your banking on your own schedule. Reach out to customer service if any questions come up along the way.

Fifth Third Bank Hours

Fifth Third Bank’s Holiday Schedule for 2025

Fifth Third Bank is closed on federal holidays like most other banks. Here is a list of federal holidays Fifth Third Bank observes throughout the year:

Holiday Date
New Year’s Day Wednesday, Jan. 1
Martin Luther King, Jr. Day Monday, Jan. 20
Presidents Day Monday, Feb. 17
Memorial Day Monday, May 26
Juneteenth National Independence Day Thursday, June 19
Independence Day Friday, July 4
Labor Day Monday, Sept. 1
Columbus Day/Indigenous Peoples Day Monday, Oct. 13
Veterans Day Tuesday, Nov. 11
Thanksgiving Day Thursday, Nov. 27
Christmas Day Thursday, Dec. 25

How To Contact Customer Service

You can reach out to a customer service representative via phone or online message. Personal banking customers can call the call center at 800-972-3030 to speak with a live agent. Agents are available Monday through Friday from 8 a.m. until 6 p.m. ET and from 10 a.m. until 4 p.m. on Saturday.

A virtual assistant and online self-service library are accessible at all times on the bank’s website and mobile app, and you can send a message after hours if you can wait until a live agent is able to respond to your request.

The self-service section of the Fifth Third Bank website has frequently asked questions sorted by categories like personal banking, business banking, debit cards, credit cards and more. Topics include fraud alerts, the ATM network and Zelle, and you’ll find answers to questions like “How do I use Siri with Zelle?” and “How can I set up direct deposit to my account?” Answers to these commonly asked questions may include links to forms you need or webpages where you can find additional information on the topic.

Rudri Patel contributed to the reporting for this article.

Schedules are subject to change and may vary by branch.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

Our in-house research team and on-site financial experts work together to create content that’s accurate, impartial, and up to date. We fact-check every single statistic, quote and fact using trusted primary resources to make sure the information we provide is correct. You can learn more about GOBankingRates’ processes and standards in our editorial policy.

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FAQ

Is Fifth Third Bank being bought out?

(Nasdaq: MBFI; www.mbfinancial.com) jointly announced today the signing of a definitive merger agreement under which MB Financial, Inc. (“MB Financial”) will merge with Fifth Third Bancorp (“Fifth Third”) in a transaction valued at approximately $4.7 billion.

Is Fifth Third customer service open on Saturday?

Our Customer Service Professionals are available to assist you Monday through Friday, 7 AM to 6 PM (EST), Saturday 10 AM to 5 PM (EST).

How much money can I withdraw from Fifth Third ATM?

Withdrawals/transfers made in person or at an ATM are unlimited.

What happened to Fifth Third Bank?

On August 4, 2022, a $50 million settlement was finalized. On March 9, 2020, the Consumer Financial Protection Bureau (CFPB) charged Fifth Third with illegal cross-selling; the suit was resolved in 2024 with the bank paying $20 million and taking remedial actions.

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