Paying your GCI bill on time each month ensures uninterrupted service and access to all the great features bundled in your plan. GCI offers several convenient ways to pay your bill online, by phone, automatic payments, and more. This comprehensive guide will walk through the various payment options and tips for managing your GCI account.
Benefits of Paying Your GCI Bill on Time
Before we dive into the payment options, let’s review why it’s important to pay your GCI bill by the due date:
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Avoid late fees – Pay on time to avoid extra late payment charges
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Prevent service interruptions – An unpaid bill can result in disconnection of your services
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Maintain account credits – Don’t lose any promotional credits by missing a payment.
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Keep your services active – TV, internet, phone and other services stay connected when your account is in good standing.
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Build positive payment history – On-time payments help establish good credit with GCI.
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Avoid collections – Seriously past due accounts may be sent to collections, damaging your credit score.
So pay on time to get the full value from your GCI services! Here are the easy ways to pay your bill…
Pay Online
The fastest and most convenient way to pay is through GCI’s online account management. Here’s how:
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Go to gci.com and login to MyGCI with your username and password.
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On the homepage, select “Pay Bill” to access the online payment portal.
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Choose your payment amount and method. You can pay by debit/credit card, bank account, or stored payment method.
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Review and submit – online payments post instantly!
You can also set up recurring automatic payments through your online account for hassle-free bill pay.
Pay by Phone
GCI offers two options for paying your bill over the phone:
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Call 1-800-800-7754 and speak to a GCI agent to make a one-time payment using your debit/credit card or checking account.
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Use GCI’s automated pay-by-phone system at 1-800-800-4800 to make a quick one-time payment. Just follow the prompts to enter your account details and payment info.
Phone payments process quickly to keep your account current.
Pay by Mail
If you prefer to mail in a payment, simply:
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Reference your most recent GCI bill for the payment mailing address specific to your local service area.
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Make a check or money order payable to GCI.
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Write your account number on the check.
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Mail your payment at least 7-10 days before the due date.
Mailed payments take longer to process than online, so pay early to avoid late fees.
Pay Automatically
For maximum convenience, enroll in Auto Bill Pay to have your monthly GCI bill paid automatically from your credit card, debit card, or bank account. Here’s how it works:
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Login to MyGCI and navigate to “My Profile” then “Automatic Payments.”
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Enter your payment details under “Add New Automatic Payment.”
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Confirm the active date and payment date.
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Relax! Your bill will now be paid automatically each month.
You’ll receive an email confirmation each time your automatic payment is processed. It’s the most convenient, reliable way to pay!
Pay in Person
You can pay your GCI bill in-person at an authorized Payment Center in your area. Visit gci.com/payment-locations to find payment locations near you. Bring your latest bill or know your account number.
Manage Your GCI Account Online
Your MyGCI online account hub allows you to manage payments as well as:
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Review account balance and statement history
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Monitor data usage
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Change auto-payment method
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Update personal and contact information
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And more!
Accessing your account online gives you full visibility and control over your GCI services.
Avoid Late Fees and Disconnection
To avoid any late payment penalties or service interruptions:
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Pay your bill on or before the due date listed.
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Enroll in Auto Bill Pay for automated, on-time payments.
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Contact GCI immediately if you need to make alternate payment arrangements due to hardship.
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If your payment will be late, partial payments may help avoid disconnection.
Keeping your GCI account current ensures uninterrupted access to all your services!
Answers to Common GCI Bill Payment Questions
What payment methods does GCI accept?
GCI accepts Visa, Mastercard, American Express, and Discover credit and debit cards. They also accept checking accounts, savings accounts, and money orders. Cash is not accepted.
Is there a fee to pay my GCI bill online?
No, GCI does not charge any fees for one-time online bill payments or enrolling in Auto Bill Pay.
When is my GCI bill due each month?
GCI bills are due 20 days after the statement date printed on your invoice. Pay by the due date to avoid late fees.
Where do I mail my GCI bill payment?
Your payment mailing address depends on your local service area. Refer to your latest GCI statement for the proper payment address to use.
How can I set up automatic GCI bill pay?
You can enroll in Auto Bill Pay through your online MyGCI account or by contacting GCI customer service. This deducts your monthly bill automatically.
What should I do if my GCI payment will be late?
Contact GCI immediately if you anticipate a delay in paying your bill. Partial payments can help avoid disconnection. Late fees may still apply.
How can I get copies of my past GCI bills and statements?
Login to your MyGCI account and navigate to “Statements” to view and download past statements going back 18 months.
Can I pay my GCI bill over the phone?
Yes, you can pay your GCI bill over the phone by calling 1-800-800-7754 and speaking with an agent or by using the automated system.
What are the ways I can pay my GCI bill?
You can pay your GCI bill online, by phone, automatic payments, by mail, or in-person at authorized payment centers near you.
Paying your monthly GCI bill is fast and easy through any of their convenient payment options. Be sure to pay on time to avoid late fees and keep your services connected. Contact GCI anytime if you have bill pay issues or account questions.
Accepted Methods of Payment
- Credit or Debit card — we accept Visa, MasterCard, Discover and American Express
- Checking or savings account
- Check
- GCI gift card
- Cash (in-store only)
Pay online with MyGCI
You can sign up and pay your bill online through MyGCI at my.gci.com. You can also set up autopay to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited from your bank account or charged to your credit card. Learn how to sign up for Autopay
Head into a GCI Store near you to check your balance, make a payment or get help with your bill.
Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores. We are taking this action to help promote social distancing in order to keep our employees and customers healthy, and to help meet the growing demand of customers who are calling, rather than visiting. Visit our store locations page to find a store near you.
Dial 1-800-800-4800 toll-free nationwide, then follow the prompts to make your payment or hear your balance.
Have a copy of your invoice or account number handy. You will also need your PIN.
Mail your payment to PO Box 99016, Anchorage, AK, 99509-9016.
How to pay your bill online
FAQ
How do I pay MyGCI bill online?
Pay online with MyGCI
You can sign up and pay your bill online through MyGCI at my.gci.com. You can also set up autopay to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited from your bank account or charged to your credit card.
How can I pay my bill on my phone?
Pay a bill
On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
What is the phone number for GCI billing?
Please contact us at 800-800-4800 or visit your nearest GCI Store to review your information. What will my first bill look like and what are the differences? View or download the New Bill Layout PDF to see what your new bill will look like.
Can I pay my bills online?
Many service providers let you pay bills through their website. This bill payment process will require you to sign in to each of your biller’s accounts individually to make payments. You will be required to enter your bank account information to each of your accounts for each biller.
How do I pay my GCI Bill?
You can pay your bill in a variety of ways: by mail, by phone, online with MyGCI, or by stopping into a GCI store. Multiple methods of payment are accepted wherever you pay your bill. You can sign up and pay your bill online through MyGCI at my.gci.com.
Where can I Check my GCI Bill?
Head into a GCI Store near you to check your balance, make a payment or get help with your bill. Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores.
How can I create a new GCI account?
To create a new MyGCI account and sign up, follow these steps: 1. On the Login Screen, click ‘Sign Up’ under ‘Don’t have a login?’. 2. Enter your email address on the Signup screen.
When do payments appear in my GCI profile?
Payments appear in your MyGCI profile on the same day you make them. You can view your payment activity by logging into MyGCI. Your current balance will be displayed in near-real-time on the overview page, and the payment will show up in the payment history area of the billing section.
How do I get Started with mygci?
New to MyGCI? Browse our support articles on ways to get started. Get step-by-step details to creating a profile and manage your account. Add funds, add data, or simply review your plan usage. Pay your bill from the convenience of practically anywhere. Still can’t find what you’re looking for? Explore more on us.
What is a GCI security PIN?
Your Security PIN — sometimes called a CPNI PIN — is a 5-digit number or 5-character alphanumeric code you created when you set up your account. It’s the one you tell the GCI customer service representative on the phone when you call us for service or support questions. You may also have set up an account password, which can be any length.