Paying your Horry Electric bill online is a quick and easy way to stay on top of your payments. With just a few clicks, you can login, view your current bill, see payment history, and make a payment. In this article, I’ll walk you through the step-by-step process of accessing your Horry Electric account online and paying your bill.
Getting Started with Horry Electric’s Online Portal
To get started, you’ll need to visit Horry Electric’s online portal. Just go to https://myenergy.horryelectric.com/onlineportal/Member-Login in your web browser. This will bring you to the login page for the online member portal.
On this page, you’ll see fields to enter your Horry Electric account number and password If you don’t already have login credentials set up, you’ll need to go through a quick registration process. Just click on the “New User” link and follow the instructions to create your online account
Once you have your account number and password ready enter them into the fields on the login page. Then click the “Sign In” button.
Navigating the Online Account Portal
After logging in, you’ll be brought to the Account Overview page. This shows you key details about your account like your current balance and due date. It also displays alerts and gives you quick access to tools like analyzing your bill and scheduling payments.
On the top menu bar, you’ll see various pages you can access:
- My Account: Update your profile, contact info, and password here.
- Account History: View past bills and payment history.
- Manage Alerts: Set up notifications for things like due dates and high usage.
- Use History: See your monthly and daily electricity usage.
- Analyze My Bill: Breaks down current charges by category.
- Billing & Payments: Where you’ll find billing history, payment options, and more.
- Services: Request new service, disconnects, and access member info.
Spend a few minutes clicking through the portal to familiarize yourself with where key features are located.
Viewing and Understanding Your Bill
Before paying your bill, you’ll want to review the charges. Under the “Billing & Payments” menu, select “Billing”.
This will display your current electric bill with the due date and total amount owed at the top. Scroll down to see details on the charges that make up your total. These include:
- Electricity usage charges
- Base facilities charges
- Demand charges (if applicable)
- Taxes and fees
- Credits (if any)
If you see any charges you don’t understand, you can dig deeper under the “Analyze My Bill” section. This gives a more detailed breakdown and explanation of each line item.
Reviewing the bill details each month ensures you know exactly what you’re paying for. Over time, you may notice patterns in your usage that reveal opportunities to save.
Paying Your Horry Electric Bill Online
Once you’ve examined your latest bill, it’s time to pay it. Under “Billing & Payments”, choose “Payments”.
You’ll see options for making a one-time payment, setting up recurring payments, or enrolling in auto pay. Let’s walk through how to make a one-time payment:
- Select “Pay Now”
- Choose the account you want to pay from the dropdown menu
- Enter the payment amount (it will default to the total amount due)
- Select a payment method or add a new card
- Click “Continue”
- Review payment details and click “Submit Payment”
And that’s it – you’ve just paid your bill! The online portal makes it so simple. Payments made before 5pm on a business day will process immediately. You’ll see the payment reflected in your account typically within 1-2 days.
Setting Up Auto Pay
For ultimate convenience, consider enrolling in Auto Pay. This automatically pays your bill each month directly from your credit card or bank account.
To set up Auto Pay:
- Go to “Billing & Payments”
- Select “Auto Payments”
- Click “Enroll in Auto Pay”
- Choose when you want payments drafted each month
- Enter bank account or credit card information
- Review and submit
Once enrolled, you don’t have to do anything. Your bill will be paid automatically each month by the date you selected.
Additional Account Management Tips
Here are a few more things you can do through the Horry Electric online portal:
- Update your billing address or phone number if they change
- View electricity usage history to identify savings opportunities
- Sign up for usage alert emails to monitor high bills
- Schedule one-time future payments if you’ll be out of town when your bill is due
- Go paperless by enrolling in ebilling
- If moving, request service disconnect at your old address and connection at your new place
Get Support from Horry Electric
If you ever have trouble with the online portal or paying your bill, Horry Electric’s customer service team is there to help. You can call them at (843) 369-2211 or email [email protected].
The online account portal makes managing your Horry Electric account faster and more convenient than ever. Sign up for an online profile if you haven’t already so you can start enjoying all the benefits – like paying your bill in just minutes from home!
HEC Mobile
Download our app on your iOS or Android device.
Several banks throughout Horry County accept Horry Electric payments during their normal business hours.
24/7 Payment Kiosk
Pay with cash, check or debit/credit card at our office drive-thru locations.
Mail a check or money order with your bill stub to: Horry Electric Cooperative, Inc.P.O. Box 119, Conway, S.C. 29528-0119
Pay with cash or check at our office locations during regular business hours.
Sign up for Bank Draft on the HEC Mobile App
Are Horry Electric Cooperative payments free?
No endorsement has been given nor is implied. Payments are free with a linked bank account when paying Horry Electric Cooperative bills through doxo. Other payment methods may have a fee, which will be clearly displayed before checkout.
How do I Pay my Horry electric bill?
Several banks throughout Horry County accept Horry Electric payments during their normal business hours. Pay with cash, check or debit/credit card at our office drive-thru locations. Pay with cash or check at our office locations during regular business hours. Pay your electric bill on time, every time – without writing a check.
Where can I find information about Horry electric rates?
Information about all Horry Electric rates, plus tools and device recommendations can be found in the Rate Center. Revenues in excess of the cost of doing business are returned to members as patronage capital in the form of capital credits. The cooperative bylaws is a living document that provides the framework by which we serve our members.
Are Horry electric rates restructured?
Horry Electric has restructured rates to give you control of your bill. The restructured rates will be effective for all members beginning with September 2024 use that appears on your October 2024 statement. Advance Pay members will be effective October 1 for October use. Click below to learn more about rates and peak hours. On the go?
How do I pay my electric bill?
Pay with cash or check at our office locations during regular business hours. Pay your electric bill on time, every time – without writing a check. Equal Pay helps you guard against fluctuations in your electric bill and Bank Draft takes care of the payment so you can rest easy.