How to Pay Your Medical City Dallas Hospital Bill Online, by Phone, or In-Person

Receiving care at Medical City Dallas Hospital can be a stressful experience. But paying your hospital bill doesn’t have to be. This guide will explain the different options for conveniently paying your Medical City Dallas bill.

Online Bill Pay

The easiest way to pay your Medical City Dallas bill is through the hospital’s secure online payment platform. This allows you to view your bill details and submit payment 24/7

To pay your hospital bill online:

• Go to www.medicalcityhealthcare.com
• Click on “Make a Payment”
• Search for Medical City Dallas Hospital
• Login or create an account if first time user
• Select the account to make payment on
• Enter payment details and submit

Online payments can be made by credit card debit card HSA card, or electronic check. You’ll receive an email confirmation with receipt after paying online.

I recommend setting up recurring payments through the portal to automatically pay your monthly statements,

There are no fees for online bill pay. Payments post instantly, so you can avoid late fees if paying by the due date.

Pay by Phone

You can also pay your Medical City Dallas hospital bill by calling the billing department at 214-947-4347.

When paying by phone:

• Call 214-947-4347
• Select the “bill pay” option
• Provide your full name and account number
• Follow prompts to make card or e-check payment

As with online payments, phone payments post right away with no additional fees. You’ll be emailed a receipt after paying by phone.

This is a good option if you have questions about your bill and want to speak with a billing agent directly when making your payment.

Pay by Mail

To pay your Medical City Dallas bill by check or money order through the mail:

• Make check/money order payable to Medical City Dallas Hospital
• Include your payment stub to ensure proper crediting
• Mail to PO Box 204165, Dallas, TX 75320-4165

Allow 7-10 business days for mailed payments to be received and processed. Payments must be received by the due date to avoid late fees.

I don’t recommend mailing payments within 7-10 days of your due date, as postal delays could cause late payment fees.

Pay In-Person

You can visit the Medical City Dallas billing office in-person to make a payment:

Medical City Dallas Hospital
Billing Office
7777 Forest Ln, Suite C-822
Dallas, TX 75230

In-person bill payments can be made:

• Monday – Friday
• 8:00am – 4:30pm
• Cash, check, money order, or credit/debit card accepted

You’ll receive a receipt immediately when paying in-person. Just keep in mind the billing office hours when choosing this payment method.

Payment Plans

If you can’t afford to pay your full balance due, Medical City Dallas offers interest-free payment plans. You’ll make fixed monthly payments until your balance is paid off.

Contact the billing office at 214-947-4347 to discuss payment plan options and eligibility requirements. Payment plans can help you avoid collections actions if unable to pay in full.

Financial Assistance

Medical City Dallas provides financial assistance programs to uninsured and underinsured patients based on income, expenses, and eligibility guidelines.

If you’re struggling to pay your hospital bill, ask about charity care, sliding scale discounts, and other billing help resources. Submitting an application for assistance may reduce or eliminate your balance.

Bill Inquiries

If you have any questions about charges on your Medical City Dallas bill, call the billing office at 214-947-4347. Billing agents can explain your statement details and charges.

Notify the billing office right away if your bill seems incorrect. Any billing errors will be researched and corrected based on your inquiry.

Summary

Be sure to pay your balance in full by the due date to avoid late fees, or contact the billing office to discuss payment plans or financial assistance. Managing your hospital bills doesn’t have to be stressful with the right payment process.