If you live in Muskingum County, Ohio and receive water services you likely receive a monthly or quarterly bill from the Muskingum County Utilities Office. Paying this bill on time ensures continuous service and avoids late fees or shut offs. In this article I’ll explain the different ways Muskingum County customers can pay their water bills.
Online Bill Pay
The easiest and most convenient way to pay your Muskingum County water bill is online through the payment portal To use the online payment system
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Select “Utilities” as the invoice type and enter your account number
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Choose the bill you want to pay and register if first time user
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Enter payment information like card details
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Submit payment
Online payments can be made by Visa, Mastercard, Discover, electronic check, Apple Pay, or Google Pay. You can pay one-time or set up recurring payments.
Benefits of Online Bill Pay
Paying online offers many benefits:
- Convenience – Pay anytime, anywhere in just minutes
- Payment reminders – Get text or email reminders when bill is due
- AutoPay – Set up automated payments from bank account or credit card
- Paperless billing – Go green by opting out of mailed paper bills
- Payment history – View up to 24 months of previous bills and payments
- Scheduled payments – Pick future payment dates before due date
Pay by Phone
Don’t want to login online? You can also pay your Muskingum County water bill by calling the automated phone payment system at 855-844-0528. This gives you another convenient option to pay 24/7.
Pay by Mail
If you prefer to mail in a payment, you can send a check or money order to:
Muskingum County Utilities
375 Richards Road
Zanesville, OH 43701
Be sure to include your account number on the check and allow 3-5 business days for delivery and processing time.
Pay in Person
For those who want to hand deliver their payment, you can stop by the Utilities Office at 375 Richards Road in Zanesville. The office is open Monday-Friday from 8am to 4pm, excluding holidays.
When visiting to pay your bill, be aware that all visitors must enter through the main courthouse entrance and pass through security screening.
There is an after-hours drop box located outside the Utilities Office where you can leave a payment when the office is closed. Payments left in the drop box by 4pm each day are processed as if received that same business day.
Other Authorized Payment Locations
In addition to the Utilities Office drop box, Muskingum County has drop boxes at the following locations:
- Muskingum County Treasurer’s Office (1st floor courthouse)
- Community Bank – 3795 Northpointe Dr
- Community Bank – 2750 Maysville Pike
You can drop your water bill payment at any of these spots for processing.
Payment Methods Accepted
Muskingum County accepts the following forms of payment for water bills:
- Cash
- Personal check
- Money order
- Credit card (Visa, Mastercard, Discover)
- Debit card
- Electronic check via online bill pay
Late Payments and Disconnection
Water bills in Muskingum County are either monthly or quarterly, depending on your service location. It’s important to pay each bill by the due date to avoid penalties.
If your payment is late, you’ll be assessed a 10% penalty on any past due balance. Failure to pay may eventually result in water service interruption.
Make sure to pay on time every billing cycle, or enroll in AutoPay to have payments automatically drafted from your bank account each month/quarter. This prevents late fees and disruption of your water service.
Account Management Tips
Here are some other useful tips for managing your Muskingum County water account:
- Update your contact information if you move or change phone numbers
- Monitor water usage spikes that may indicate leaks
- Sign up for paperless e-bills to save paper and clutter
- Consider water conservation steps like low-flow fixtures to reduce usage/bills
- Report any service issues like low pressure, leaks, or water quality concerns
- Learn to read your water meter and check it regularly for accuracy
Get Assistance from Muskingum County
If you ever have questions or need help with your water account, contact the Muskingum County Utilities Office:
Phone: 740-453-0678
Email: [email protected]
The team is available to assist with bill clarification, payments, service issues, or any other needs.
Paying your water bill on time is easy when you use the convenient online payment options. Or take advantage of in-person, phone, or mail payments for quick processing. Be sure to manage your water account responsibly to avoid disruption of this essential service.
Muskingum County Justice bell
FAQ
What is the phone number for Zanesville water bill payment?
Where does Muskingum County water come from?
How do I pay my Harris County water bill?
What does the Muskingum County Utilities Office do?
The Muskingum County Utilities Office is the customer service center for the Water and Sewer Departments. The office processes applications for water or sewer service, processes payments, responds to customer inquires, maintains both water and sewer system records, etc.
How do I contact the Muskingum County Water Department?
You can contact our business office at (740) 453-0678, or the Sheriff’s office at (740) 455-7134 if you notice anything that might be suspicious. The Muskingum County Water Department provides a safe supply of water to more than 8000 homes and businesses in the county.
Does Muskingum County utilities have invoice cloud?
Muskingum County Utilities has contracted with Invoice Cloud to provide customers a fast, easy, and safe way to conveniently pay bills online, by phone, or text; go paperless; or request reminders. The portal is now available to all customers with new account numbers. You can view your bill or make a one-time payment without registering.
How safe is Muskingum County water?
The Muskingum County Water Department provides a safe supply of water to more than 8000 homes and businesses in the county. As with all community water systems, the county system must comply with rules established by the Safe Drinking Water Act.