Paying your monthly natural gas bill is easy when you use the phone payment options offered by Oklahoma Natural Gas. In this article, we’ll explain the different ways you can pay your gas bill quickly over the phone
Pay by Phone with the IVR System
The fastest way to pay your Oklahoma Natural Gas bill by phone is through the automated Interactive Voice Response (IVR) system.
To access the IVR system, call 800-664-5463. The automated attendant will prompt you through the entire payment process
When calling the IVR line, make sure you have your account number ready. You’ll need to enter it on your phone keypad to pull up your account balance.
Next, the system will ask you to enter your payment amount. You can pay the total balance due, make a partial payment, or even pay a specific amount.
Once you enter the payment amount, the IVR will prompt you to input your debit card or credit card information. It will guide you through this process step-by-step.
As soon as you submit the payment, you’ll receive a confirmation number. Your payment will be immediately applied to your natural gas account.
The automated IVR line is available 24 hours a day, 7 days a week. So you can pay your Oklahoma Natural Gas bill anytime it’s convenient for you.
Pay by Phone with a Live Agent
If you prefer to speak with a live customer service agent to complete your payment, that option is also available.
When you call the main Oklahoma Natural Gas bill pay number at 800-664-5463, simply wait on the line after dialing. An agent will pick up to assist you.
Let the agent know you need to make a bill payment over the phone. They will pull up your account and walk through the payment process with you.
You can pay with a debit card, credit card, electronic check, or check by phone. The agent will input your payment details and process your transaction right away.
Having a live agent handle your payment gives you the ability to ask questions and get personalized help. However, wait times to speak with an agent may vary.
Payment Confirmation and Receipt
Whether you use the automated IVR or speak with an agent, your Oklahoma Natural Gas phone payment will process instantly.
You’ll receive a confirmation number at the end of the call. Be sure to note this number down for your records.
If you need a receipt for your phone payment, you can access it through your online account portal. Or you can contact customer service after the payment processes and request an email or mailed receipt.
Avoid Late Fees with Prompt Payments
When paying your gas bill by phone, be sure to call in advance of the due date to avoid late fees. Oklahoma Natural Gas bills are typically due around the 5th of each month.
As long as your phone payment is made by the due date, you’ll remain in good standing. But if your payment is late, you may incur a penalty.
Don’t panic if you do pay late occasionally. Reach out to customer service at the number above and ask if they can waive the late fee. Be sure to pay the overdue balance promptly.
Manage Your Account Online
In addition to paying by phone, Oklahoma Natural Gas offers an online account management system.
You can use the online portal to:
- Check your account balance
- View past bills and payment history
- Make one-time payments
- Set up recurring automatic payments
- Update account information
- Enroll in budget billing
- And more!
Access your online account at www.oklahomanaturalgas.com. Have your account number ready to log in.
Contact Customer Service with Any Questions
Paying your gas bill promptly each month ensures uninterrupted service. Use the bill pay phone number 800-664-5463 whenever you need to make a payment.
Contact Oklahoma Natural Gas customer service if you have any other questions about payment options, managing your account, or anything else related to your service. They’re available to help you Monday to Friday from 7AM to 7PM.
With multiple ways to pay by phone or online, Oklahoma Natural Gas makes it easy and convenient to keep your gas service activated. Use these bill payment options to pay on time, avoid late fees, and keep the gas flowing into your home or business.
How to Contact Oklahoma Natural Gas?
| Total calls: 3 013 | Issues resolved: 213 | Last call: Dec 2, 2024 |
If you need to contact Oklahoma Natural Gas (ONG), a couple of ONG phone numbers could be useful. For inquiries or account-related issues, you can call Oklahoma Natural Gas customer service on their toll number at 800-664-5463. The Oklahoma Natural Gas office is usually available to receive your calls from Monday to Friday between 7:00 AM and 7:00 PM CST. However, in case of a gas leak, acting swiftly by dialing the emergency ONG Customer service number at (800) 458 4251 is essential. Keep these numbers handy, as you never know when they might come in handy.
Oklahoma Natural Gas (ONG) features its corporate office in Oklahoma City. The specific address for their corporate office is 401 N Harvey Ave, Oklahoma, 73102, United States. Strategically stationed at the epicenter of the states commercial activities, the ONG Oklahoma Natural Gas Company is available at residents and businesses’ disposal within a few minutes only. Moreover, their centrally located office headquarters also highlights Okla Natural Gas’s commitment to serve the local community 24/7, 7 days a week. If the situation demands, you can also contact their support staff by visiting their office, which is a distinctive infrastructure that can be recognized.
ONG customer service strives to assist residents with preventing any sort of gas leak situation, be it an emergency or routine assistance. If you need to contact Okla Natural Gas online, you might want to know that the live chat option isn’t available for customers yet. While the company acknowledges how quick, convenient, and hassle-free live chat can be, it provides alternate communication methods other than live chat. It’s best to speak with someone directly over the phone for matters requiring immediate ONG assistance. For those who prefer writing emails to make way for detailed inquiries, you can draft an email at [email protected]. The ONG customer service should reach you within 24-4 hours.
Oklahoma Natural Gas Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 97% phone 3% email
- The best phone number to call Oklahoma Natural Gas is 8006645463. 79% of consumers used this number to address their issues and concerns.
- The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
- Be prepared for the call as Oklahoma Natural Gas may ask you for the following information to identify you as a customer: phone number or address or zip code.
- More commonly used way of contact is by phone. Source Distribution 97% phone 3% email
- The best phone number to call Oklahoma Natural Gas is 8006645463. 79% of consumers used this number to address their issues and concerns.
- The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
- Be prepared for the call as Oklahoma Natural Gas may ask you for the following information to identify you as a customer: phone number or address or zip code.
- People call Oklahoma Natural Gas mainly because of staff, request for information, payments and charges.
- 29% of the consumers who called the company’s customer support stated that their issues were resolved.
- Most customers feel very satisfied after talking to customer service representatives.
- The best email to contact Oklahoma Natural Gas is [email protected]. 95% of customers use this email address to address their issues and concerns.
How To View Online Statements – Mobile
How do I pay my Oklahoma Natural gas bill?
Pay your Oklahoma Natural Gas bill by phone, check or by credit or debit card using our Interactive Voice Response System (IVR). Call 800-664-5463 and follow the prompts to pay through IVR or to speak with a customer service representative. Want to Pay Through Your Personal Bank’s Bill Pay Service?
How do I contact Oklahoma Natural Gas?
If you would like to give us a call, our current wait time is : Our customer service number is 800-664-5463 .If you prefer, we can call you. FOR EMERGENCIES – If you smell gas or have a natural gas emergency, please leave the area immediately, then call 911 and 800-458-4251. What is the average payment plan for Oklahoma natural gas?
Where can I buy natural gas in Oklahoma?
Looking for more? Copyright @ 2024 Oklahoma Natural Gas. All rights reserved. Oklahoma Natural Gas • 401 N. Harvey, P.O. Box 401, Oklahoma City, OK 73101-0401 • 800-664-5463 Choose natural gas. It’s clean, efficient and affordable. Schedule service. Log in to pay a bill. Energy-saving tips. Save money with rebates. Learn more here.
How do I view my Oklahoma Natural Gas payment receipts?
Payment receipts are mailed or can be viewed online in your account. Receipts include key details like: When paying by phone, Oklahoma Natural Gas utilizes secure payment processing procedures including: Account verification – Identity is confirmed before processing payments.
When should I pay my Oklahoma Natural gas bill?
Paying your natural gas bill on time helps avoid extra fees. Oklahoma Natural Gas payment due dates are: Residential accounts – At least 25 days after the billing date. Commercial accounts – At least 15 days after the billing date. A late fee of 1.5% is charged on any unpaid balance. Paying by the due date will prevent these added costs.
Who is Oklahoma Natural Gas Company?
Oklahoma Natural Gas Company, founded in 1906, is the cornerstone of one of the oldest corporations in Oklahoma. The history of Oklahoma Natural Gas is closely aligned with the history of the state. Oklahoma Natural Gas serves more than 871,000 residential, commercial and industrial customers in Oklahoma.