Keeping your Questar Gas account in good standing by paying your bill on time each month is an important responsibility. Questar offers various payment options to conveniently fit your needs. In this comprehensive guide, we’ll outline everything Questar Gas customers in Utah, Wyoming, and Idaho need to know about paying their natural gas bill.
About Questar Gas
Questar Gas is a subsidiary of Dominion Energy that provides retail natural gas service to over 1 million customers across Utah, southwestern Wyoming, and southeastern Idaho.
As a regulated utility, Questar owns and operates the pipelines and infrastructure that deliver natural gas to homes and businesses for heating, hot water, cooking, and other uses.
While Questar distributes the gas, customers have the choice to purchase the natural gas commodity from Questar Gas or from a competitive third-party supplier.
Your Questar Gas Bill
Your monthly Questar bill provides a summary of your natural gas usage and charges Key sections to review include
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Account information – Customer name, account number, service address
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Meter details – Meter number, reading dates, usage
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Rates – Itemized list of rates and fees
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Usage history – Graph of your gas usage for the past 13 months
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Total current charges – Full amount owed for the billing period
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Message center – Important notices from Questar
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Payment stub – Detach and return this portion with payment
Carefully review your bill each month and contact Questar if you have any questions.
Ways to Pay Your Questar Gas Bill
For your convenience, Questar offers multiple payment options:
Online
- Pay through Account Manager on Questar’s website
- Make a one-time payment or setup recurring autopay
- Use checking/savings account or credit/debit card
Phone
- Call 1-800-323-5517 to pay through automated system
- Have account number and card/bank details ready
- Send check or money order to address on payment stub
- Include your account number and stub
In Person
- Pay with cash, check or money order at an authorized payment location
- Find pay stations using the payment locator on Questar’s website
Automatic Bank Draft
- Enroll to have your bill amount automatically deducted from your bank account each month
Mobile App
- Download the Questar Gas app on your smartphone to monitor usage and pay bills
Billing Programs and Payment Support
If you are struggling financially, Questar wants to help you maintain service. Contact them to ask about:
- Payment arrangements and extensions
- Budget billing to even out payments
- Energy assistance programs and funds
- Arrearage assistance and debt forgiveness
Questar also offers billing and high usage alerts through email and text to help you monitor costs.
Tips for Keeping Your Account Active
- Pay your bill in full by the due date
- Contact Questar if you need to start, stop, or transfer service
- Update your contact information if your phone number or address changes
- Watch for important inserts and notifications on your monthly bills
- Let Questar know if you have any billing disputes or want to discuss payment assistance
- Use natural gas wisely and safely
Staying on top of your Questar Gas account makes paying your bill stress-free. Utilize the payment options that fit your lifestyle and reach out to Questar anytime you need support.
Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
Looking to pay your bill? Choose from one of our many simple and secure payment options!
Have an online account? Make a one-time payment from your checking/savings account or a Digital Payment Method (PayPal and Amazon Pay).
- Payment from checking/savings account is free!
- Payments post to your account immediately.
- Pay now or schedule a payment for a future date.
Dont have an online account? Make a one-time payment through our only authorized third-party vendor, Paymentus.
- Residential customers: $1.65 per transaction (up to $1,000 per transaction).
- Non-residential customers: $14.95 per transaction (up to $15,000 per transaction).
- Payments post to your account immediately.
- Credit or Debit cards accepted include Visa, MasterCard, Discover and American Express. Digital Payment Methods including PayPal and Amazon Pay are also accepted.
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FAQ
How do I pay my Kansas gas bill by phone?
Is Questar the same as Dominion Energy?
What is the phone number for Dominion Energy SC Bill pay?
Did Dominion change to Enbridge?