Canceling your Verizon service doesn’t get you off the hook for paying any remaining balance You are still responsible for paying your final Verizon bill even after discontinuing service Fortunately, Verizon offers several ways to pay your bill even after you close your account.
This guide explains everything you need to know about paying your outstanding Verizon bill after cancellation, including timelines, payment methods and what to expect on your final statement.
Overview of Paying Your Final Verizon Bill
When you cancel Verizon services like mobile, internet, or TV, here’s what to expect regarding your final bill payment:
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You will receive a final bill on your normal billing date after cancellation.
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The final bill may take 1-2 billing cycles to generate as charges are finalized.
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You can pay your bill online, by phone, by mail, or at a Verizon store for 180 days.
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Any remaining credits will be automatically applied to your final bill.
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Outstanding balances must be paid to avoid being sent to collections.
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Your account can only be closed out once the final bill is paid in full.
So be sure to pay your final Verizon bill right away using one of the payment methods outlined below.
How to Pay Your Verizon Bill After Disconnect
You have multiple options for paying your outstanding Verizon bill even after disconnecting service:
Online
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Pay through My Verizon account anytime for 180 days after cancellation.
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Use Verizon’s online non-account bill pay if 180+ days have passed.
By Phone
- Call Verizon at 1-800-922-0204 to make a one-time payment.
By Mail
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Mail a check or money order to Verizon’s payment address on your final bill.
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Allow 7-10 days for mailed payments to process and avoid late fees.
In Person
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Visit a Verizon retail store with your account number and final bill.
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Pay by cash, check, or debit card.
Auto Pay
- If enrolled, auto pay will process your final balance on the scheduled date after cancelation.
Always keep your final Verizon bill as proof of the amount owed until paid in full. Pay promptly to avoid being sent to collections for an unpaid balance.
What to Expect on Your Final Verizon Bill
Your final Verizon bill after disconnecting may include:
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Partial month charges for the period since your last bill
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Any remaining one-time charges like activation fees
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Early termination fees if you canceled mid-contract
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Unpaid equipment installment plan balances
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Credits for canceled services and returned equipment
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Deposit refunds, if applicable
Review your final bill carefully and contact Verizon if you see any discrepancies or have questions. Keep paying on time until the account balance shows zero.
Tips for Paying Your Final Verizon Bill
Follow these tips for successfully handling payment of your final Verizon bill:
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Mark your calendar when to expect your final bill after disconnecting.
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Pay immediately online or enroll in auto pay to avoid missing the due date.
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If mailing payment, allow 7-10 business days for delivery to avoid late fees.
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Save your final bill statement as proof of the amount owed.
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Contact Verizon if your final bill seems inaccurate or is higher than expected.
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Keep your account number handy to make payments without a paper bill.
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Set payment reminders to avoid forgetting about your outstanding balance.
Closing out your Verizon account starts with paying your final bill on time and in full. Review your final statement carefully and process payment within 180 days using the convenient online, phone, or mail options.
Frequently Asked Questions About Paying Final Verizon Bills
Here are some common questions customers have about paying Verizon bills after service cancellation:
How long do I have to pay my final Verizon bill?
You have 180 days after your service disconnection date to pay your final bill online or in the My Verizon app. After 180 days, you must call or mail payment.
Where can I find my Verizon account number to make a payment?
Your account number is on your final paper bill statement or available in the My Verizon app. You can also call Verizon customer service to retrieve it.
What if I lost my final Verizon bill and don’t know the balance?
You can view your final bill details and balance owed in the My Verizon app or website for 180 days after cancellation. Or call Verizon for the bill amount.
How can I get a refund of any credits on my Verizon account?
Any credits will automatically be applied to your final bill balance. Once the account is paid off, refunds take 1-2 billing cycles to process.
Can I reactivate my Verizon service if I have an unpaid final bill?
No, you must pay off your remaining Verizon bill balance entirely before being able to restart service.
What happens if I never pay my final Verizon bill?
The account will be sent to collections after nonpayment. This can severely damage your credit score and may incur additional fees.
Make sure your post-cancellation Verizon experience goes smoothly by promptly paying your final bill in full. Use their convenient online or phone payment options to avoid complications.
How to pay your bill and accepted payment types
- Youre registered for My Verizon website or app.
- You havent enrolled in Auto Pay.
- Scheduled payments – Are debited from your checking account or charged to your credit/debit card on the scheduled payment date.
- One-time payments – Are debited or charged within 24 hours of submitting the payment.
When is my bill payment due?
Your payment due date is shown on the first page of your bill. Go to your Bill Overview in My Verizon. Scroll down and click the Bill PDF. If youre the Account Owner or the Account Manager, you can change your payment due date.
Will Verizon send me reminders to pay my bill?
Yes, we send email or text message payment reminders 2 days before your due date if:
Sign in to My Verizon to manage notifications.
When will Verizon process my bill payment?
When we process your payment depends on whether its: