Paying your monthly water/sewer bill is an important responsibility for all residents and businesses in Augusta GA. The city offers various convenient payment options to fit every customer’s needs. This comprehensive guide will walk you through everything you need to know to pay your Augusta water/sewer bill quickly and easily each month.
Overview of Augusta Water/Sewer Billing
The Augusta Utilities Department handles water and sewer services for the city of Augusta, GA. They bill customers monthly for water and sewer usage and related fees. Bills are typically issued 25 days before the due date.
Payment is due by the due date shown on your bill to avoid penalties. If your account becomes delinquent, Augusta Utilities can ultimately discontinue service. So paying on time is essential.
Below we’ll explore the various ways to pay an Augusta water/sewer bill plus tips for avoiding late fees.
Online Payment Options
Paying online is the fastest and most convenient way to pay your Augusta water/sewer bill. Here are the online payment options:
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One-time Pay: Make a one-time payment without registering an account. The minimum is $20.
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Registered Account: Set up a free account on the payment portal for recurring payments.
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AutoPay: Enroll in automatic monthly payments from your bank account.
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Paperless Billing: Go paperless to receive bills electronically.
To start, you’ll need your Augusta Utilities account number handy. The online payment portal is secure, processes payments instantly, and has no service fee.
Paying by Phone
Call 706-821-1851 to pay your Augusta water/sewer bill by phone. You can pay with a bank account at no charge or with a debit/credit card for a fee.
Phone payments process immediately. Have your account number ready when you call for fastest service.
Paying by Mail
To pay by mail, send a check or money order made out to Augusta Utilities to:
Augusta Utilities
P.O. Box 1457
Augusta, GA 30903
Note that mailed payments take 3-5 business days to post to your account. Mail at least 5 days before your due date to avoid late fees.
Paying in Person
You can pay your water/sewer bill in person at the Augusta Utilities office at 452 Walker St, Augusta, GA 30901. They accept cash, checks, or money orders.
In-person payments process instantly. Bring your account number and exact payment amount for fastest service.
Tips to Avoid Late Fees
To avoid late payment penalties and potential service interruption, be sure to pay your Augusta water/sewer bill by the due date printed on your statement. Follow these tips:
- Mark your due date on your calendar or set a reminder.
- Enroll in AutoPay or paperless billing for convenience.
- Pay a few days early to account for mailing and processing time.
- Contact Augusta Utilities immediately if you expect to miss a payment to discuss options.
- Carefully review billing disputes and notify the utility promptly.
Payment Assistance for Financial Hardships
If you are ever unable to cover the full balance of your Augusta water/sewer bill, contact the utility right away to ask about possible payment assistance programs or arrangements. Do not wait until after your service is disconnected. Augusta Utilities will work with customers facing financial hardships.
Some possible options are:
- Payment extensions or arrangements
- Budget billing to spread balances evenly
- Reduced rates for low-income households
- One-time assistance grants
Step-by-Step Guide to Paying Online
Ready to pay your bill through the online payment portal? Follow these simple steps:
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Go to www.augustaga.gov and click on “Pay My Bill”.
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Choose either one-time pay or click “Pay Water/Sewer Bill Online” to register.
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If registering, provide your account number, email, password.
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Select a payment method – bank account or card.
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Enter your payment details and amount.
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Review payment information and click “Continue”.
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Payment processes and confirmation displays.
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Payment history updates immediately on your account.
Key Takeaways for Paying Your Augusta Water/Sewer Bill
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Review your monthly bill and note the due date.
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Pay online for fastest processing or use AutoPay for convenience.
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Mail in payments 5 days before due date.
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Pay by phone or in person with your account number ready.
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Avoid late fees by paying on time every month.
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Contact Augusta Utilities if you expect to miss a payment to discuss options.
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Payment assistance is available for customers facing financial hardships.
Paying your water/sewer bill promptly is an important responsibility as an Augusta Utilities customer. Follow this guide for easy ways to pay online, by mail, phone, or in person. Reach out to the utility billing department if you have any other questions.
LEARN HOW ONLINE BILLING AND AUTO-PAY CAN SIMPLIFY YOUR LIFE!
We offer three ways to pay your bill:
- Online is the easiest and most sustainable way to pay, using PayPal, a credit or debit card, or a direct ACH payment from your bank account. Choose our Auto-Pay option to automatically deduct your payment, and youll never miss a due date. It’s easy to set up an online account to view and pay your bills—see below for options and fees, and watch the video at right to see how easy it is.
- By Mail—We begin by mailing paper bills to all customers until they choose to “go paperless.” Each bill comes with a return envelope to send a check, or you can deliver a payment in person (see below). Here is a guide to reading your paper bill.
- In Person You can hand deliver a check or cash to our office from 7 am to 4 pm, Monday–Friday. You can also drop a check in our after-hours mail drop any time.
Most Greater Augusta Utility District bills are monthly; the only exception is Hallowell and a few sewer-only customers, who are billed quarterly.
Contact the office at (207) 622-3701. Before you call, please have your account information available. You can also email us suggestions or comments at any time.
New Augusta water bill rates to be discussed
FAQ
What is the phone number for Augusta utilities pay water bill?
Who provides water to Augusta, GA?
How do I pay my city of Augusta (GA) Bill?
See our FAQ pages to learn more about doxo. Pay your City of Augusta (GA) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
How do I pay my Columbus water works (GA) Bill?
doxo processes payments for all Columbus Water Works (GA) services, including Water & Sewer and others. WOW! Pay your Columbus Water Works (GA) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
Can I pay my city of Augusta (GA) Bill through doxo?
Yes, you can pay your City of Augusta (GA) bill through doxo.com. This includes traffic and parking tickets, and municipal taxes among other services. Can I check my payment history for City of Augusta (GA) on doxo.com? Yes, you can review your payment history for City of Augusta (GA) on doxo.com.
What happens if I don’t pay my Augusta utilities bill?
You must continue to pay your bill until you receive a bill stating “Bank Draft – Do not Pay!” The Authority will remain in effect until Augusta Utilities is notified by you in writing to cancel it in such time as to afford Augusta Utilities and The Financial Institution a reasonable opportunity to act on it.
What does the city of Augusta (Ga) do?
The City of Augusta, GA, is a government entity that serves the community of Augusta. It provides tax-related services and other public utilities to maintain the area’s economic welfare and citizen well-being. Common questions, curated and answered by doxo, about paying City of Augusta (GA) bills.