Paying your monthly cable, internet, and phone bill to Service Electric can be done in a variety of convenient ways. As a Wilkes-Barre customer, you have several options to choose from to pay your Service Electric bill. In this comprehensive guide, we’ll walk through the different payment methods available and provide tips to make paying your bill quick and easy.
Enroll in My Account
The first step to streamlining bill payment is to enroll in My Account on the Service Electric website This allows you to view and manage your account online, eliminating the need for paper bills and letting you pay your bill electronically
To enroll, visit sectv.com and click on “My Account” in the top right corner. Follow the steps to create your account. Make sure to have your account number handy.
Once your My Account is set up you can take advantage of features like
- Paperless billing
- Auto bill pay
- One-time online payments
- Viewing account balance and statement history
My Account makes managing your Service Electric services a breeze. It’s the gateway to easier bill payment.
Pay Online
My Account allows you to pay your bill electronically in a few quick clicks. On the website, simply log into My Account and select “Pay My Bill”. You can then choose to pay by debit/credit card or electronic funds transfer from your bank account.
There is a $3 convenience fee for debit/credit card payments. However, payments from a bank account are completely free. When paying from your bank, your payment will process electronically just like any other online bill.
Online payments give you the flexibility to pay how and when you want. You can pay the full or partial balance and schedule one-time or recurring payments. It’s the most convenient way to pay your Service Electric bill.
Auto Bill Pay
For the ultimate in bill payment convenience, you can enroll in automatic bill pay. This automatically deducts your monthly Service Electric payment from your checking account.
To start auto bill pay, log into your My Account and click on “Auto Bill Pay” in the menu. Enter your bank account information and confirm your enrollment.
Now each month, Service Electric will automatically withdraw your bill payment on the due date. You’ll never have to worry about late fees again!
Auto Bill Pay is free to use and provides peace of mind knowing your bill is always paid on time.
Pay by Phone
In a rush and need to make a quick payment? Paying over the phone is easy.
As a Wilkes-Barre customer, you can call 570-825-8508 to reach Service Electric’s payment line. Agents are available 24/7 to take your payment.
You’ll need to provide your account number and credit/debit card information. There is a $3 fee for phone payments. However, it’s the quickest way to pay if you missed the online cutoff times.
Pay by Mail
If you prefer to mail in a traditional paper check, you can send your Service Electric payment to:
Service Electric Cable TV, Inc.
Attn: Payments
P.O. Box 65123
Baltimore, MD 21264-5123
Be sure to include your payment stub from your monthly bill to help expedite processing. Allow 7-10 business days for mailed payments to post to your account.
Paying by mail is simple but takes more time. Plus, your payment could get lost or delayed. We recommend electronic payments for the most secure service.
Pay in Person
For immediate payment processing, you can pay your Service Electric bill in person at one of their local offices:
Wilkes-Barre Office
15 J. Campbell Collins Dr.
Wilkes-Barre, PA 18702
An in-person visit allows you to pay by cash, check, credit/debit and get a printed receipt. However, this option requires traveling to their office during business hours.
Avoid Late Fees
To avoid late fees on your Service Electric account, make sure to pay your bill by the due date each month. This date is printed on your statement.
Log into My Account regularly to check your balance. Set payment reminders and enroll in autopay to stay on track.
If you’re ever struggling to make a payment by the due date, contact Service Electric before the deadline. They may be able to set up a payment plan or provide other options. Keeping the lines of communication open is key.
Get Payment Assistance
If you qualify, Service Electric offers payment assistance programs to help lower your monthly bill.
The Lifeline Program provides discounted home phone and internet services for low-income customers. You can enroll by contacting their customer service team.
For other bill help, reach out to discuss flexible payment plans or special circumstances. Be proactive in seeking assistance before your account becomes past due.
Switch to Paperless Billing
Here’s a simple way to make bill payment easier: ditch the paper statement for paperless billing.
With e-bills, your monthly statement is emailed to you rather than mailed. You can view and manage it digitally through My Account.
Not only is paperless billing convenient, but it also helps the environment. Make the switch by logging into your My Account and enabling paperless billing.
Set Payment Reminders
It’s easy to forget when your Service Electric bill is due each month. Avoid late fees by setting up payment reminders with yourself.
You can add a monthly reminder in your planner, calendar, or phone. Schedule it for at least a week before your due date as a heads up.
For the ultimate convenience, set up text or email alerts through your bank if you pay via auto bill pay. Many banks offer automated reminders when payments are processed.
Being proactive with reminders means you’ll never miss paying your bill by the due date.
Review Account History
Make sure to regularly review your account history and statements. This helps you stay on top of your monthly Service Electric charges and catch any errors early.
Log into your My Account at least once a month to check your statement balance, view past bills, and confirm payments. Notify Service Electric promptly if you see any discrepancies.
Closely monitoring your account history helps avoid surprises and ensures accurate billing each month.
Change Your Billing Date
If needed, you can request to change your Service Electric billing date. This is helpful if you get paid later in the month and need your due date adjusted.
To change your billing date, contact Service Electric customer support. Explain your situation and provide your preferred billing date.
Keep in mind this may result in a one-time pro-rated bill to align your new billing cycle. But afterwards, you can pay each bill easier knowing it’s better aligned with your pay schedule.
From My Account to autopay, Service Electric offers flexible options to pay your bill. Paying online provides the ultimate convenience while mail, phone, and in-person keep things traditional.
The key is finding the right payment method for your needs each month and budgeting accordingly. Take advantage of paperless billing and payment reminders to stay organized.
Keeping a close eye on your account history is also important. Reach out to Service Electric if you ever need bill assistance or adjustments. With all of these tips, paying your bill will be painless.
