Paying your electric bill online is the fastest and most convenient way for TECO customers to keep their account in good standing TECO offers multiple online payment options to fit your needs Read on for step-by-step instructions and tips for paying your Tampa Electric bill online.
Benefits of Paying Online
Paying online with TECO provides many advantages
- 24/7 access – Pay anytime, day or night
- Speed – Payments process instantly
- Security – Payment site uses encryption
- Paperless – No checks or stamps needed
- Payment History – View past bills and payments
- AutoPay – Set up recurring payments
Paying online saves you time and gives you more control over your account. It’s the easiest way for most customers to pay their TECO bill.
Payment Account Login
To pay your bill online, you need to login to your TECO account portal. If you don’t have an online account set up yet, you can easily register using your account number and address.
Here are the steps to login:
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Go to TECO Account Login
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Enter your username and password
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Click “Log In”
Once logged in, you’ll see the main account overview with your balance, payment date, and usage.
Online Payment Methods
TECO gives you different online payment options to choose from:
- Bank Account – Free direct payments from checking or savings
- Credit/Debit Card – Visa, Mastercard, American Express, Discover
- Digital Wallets – Apple Pay, Google Pay
Bank account payments avoid fees, while card payments incur a 2.75% convenience fee.
How to Pay from Bank Account
Paying from your bank account is simple and free. Follow these steps:
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Select “Pay Bill” from the account menu.
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Choose your bank account as the payment method.
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Enter the payment amount.
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Submit and review the payment confirmation.
The funds will be withdrawn from your account quickly. You’ll see the pending payment on your account right away.
How to Pay from Card/Digital Wallet
To pay by card or digital wallet:
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Select “Pay Bill” from the account menu.
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Choose card/wallet as the payment method.
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Enter your card details or confirm the digital wallet.
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Enter the payment amount.
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Submit and review the payment confirmation.
The 2.75% convenience fee will be added to the transaction total.
Payment Receipt and Confirmation
Whether you pay from bank account or card, you’ll get an on-screen payment confirmation with reference details. You can also have an email receipt sent to your inbox for your records.
Payment typically posts to your TECO account within an hour. You can log in anytime to view your up-to-date account balance and payment history.
Setting Up AutoPay
For hassle-free payments, consider enrolling in AutoPay through your online account. This automatically pays your bill from your bank account each month.
To start AutoPay:
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Go to “Auto Pay Program” under “My Profile”.
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Select bank account as payment method.
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Choose payment date and agree to terms.
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Submit enrollment form.
With AutoPay, you’ll receive bill notifications but payments happen automatically. Your account stays current without any effort.
Troubleshooting Payment Issues
If you run into any problems paying your bill online, first try:
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Logging out and back into your account
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Using a different web browser
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Double checking your payment info
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Clearing browsing history and cookies
If issues persist, contact TECO customer support for assistance with online payments.
Is Online Payment Right for You?
Paying online makes the most sense if you:
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Prefer electronic payments over mailed checks
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Want instant payment processing
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Like to manage bills completely online
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Regularly view account balances and history
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Can schedule AutoPay through the portal
However, there are other payment options if you:
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Don’t have consistent internet access
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Avoid providing financial info online
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Prefer speaking to a person
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Need to pay with cash
Evaluate your needs when choosing the best bill payment method. Online and mobile payments offer convenience, while alternatives like pay by phone provide more personal service.
Tips for Smooth Online Payments
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Save your TECO account login info for easy access
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Sign up for account alerts and reminders
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Update your payment method details when they change
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Contact TECO immediately if you see suspicious account activity
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Opt for AutoPay to guarantee on-time payments
Paying your TECO bill through the online account portal is fast, easy, and secure. In just minutes, you can log in, submit payment, and be sure your account stays up to date.
Explore Payment Options
Who is TECO Energy?
Need help? TECO Energy is an Emera company. Copyright © 2024 Emera Inc. All rights reserved. Log in to your online account with Tampa Electric and Peoples Gas where you can view and pay your bill, manage your account, update your contact information and more.
How do I pay my Tampa Electric Bill?
Tampa Electric offers various convenient ways to pay your bill through our third-party vendor, KUBRA EZ-PAY ®. The following convenience fees from KUBRA EZ-PAY are charged for using this service: You can pay: Online with a Credit Card, Debit Card, Apple Pay, or Google Pay. To use Apple Pay, you must be logged in with an Apple device.
Does TECO receive a Kubra EZ-Pay convenience fee?
TECO does not receive any part of the non-refundable KUBRA EZ-PAY convenience fee. To avoid this convenience fee, log into your online account to make a payment from your bank account. If you do not have an online account, register for one now. You’ll need your Tampa Electric account number from your monthly statement and your zip code.
Is TECO Energy a publicly traded company?
As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. Copyright © 2024 Emera Inc.
How do I pay my bill?
Pay in person at one of the many nationwide payment locations offered through our payment partner. Convenience fees apply. Mail your payment via check or money order. Sometimes circumstances make it impossible to pay your bill by the due date. We have tools and resources that can help.