Walmart Family Mobile is a prepaid wireless service powered by the T-Mobile network. With Family Mobile, you get affordable no-contract cell phone plans and access to 5G coverage. Paying your bill and managing your account is easy with the online login portal.
Overview of Walmart Family Mobile
Walmart Family Mobile launched in 2010 as a budget-friendly cell phone carrier sold exclusively at Walmart stores. Plans start at just $24.88 per month for unlimited talk and text. Data packages are available starting at $5/month.
As a prepaid service, you pay upfront each month to maintain service. Family Mobile runs on T-Mobile’s nationwide 5G and LTE networks. You can use your own compatible phone or finance a new device
With no long-term contracts or commitments, you have the flexibility to change plans or cancel anytime. Family Mobile focuses on simple, affordable wireless.
Accessing Your Family Mobile Account
To manage your Family Mobile service online use the account login portal at
This allows you to:
- Check your balance
- Make a payment
- Change plans
- Update payment method
- View usage
- Add services
- Contact support
You can also use the Family Mobile app for Android/iOS for account access on the go.
Creating an Online Account
If you’re a new Family Mobile customer, you’ll need to create an online account to access the portal.
To register
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Go to the Family Mobile login page.
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Click “Create Account”.
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Enter your mobile number or account PIN.
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Create username and password.
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Agree to Terms and verify your identity.
Once registered, you can begin managing your prepaid account online through the portal.
Logging In to Pay Your Bill
To log in and view or pay your Family Mobile bill:
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Visit the Family Mobile login page.
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Enter your username and password.
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Click Login.
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The dashboard will open displaying your account status, plan details, usage and balance.
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To pay your bill, click “Make Payment” and follow the prompts.
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You can see your full payment history under the Billing tab.
The online portal makes it simple to pay your monthly bill to continue service.
Payment Options
Family Mobile offers several ways to pay your bill:
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Online – Login to your account and pay by debit/credit card or PayPal.
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Auto Pay – Setup recurring monthly payments from a card.
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In Person – Pay with cash at a participating Walmart store.
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By Phone – Call Customer Service and pay with a card.
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Family Mobile app – Pay instantly via the mobile app.
Choose a payment method that works best for you. Auto pay or online payments allow you to skip in-person payments.
Account Management Capabilities
When you login online or via the mobile app, you can do more than just pay your bill. Additional account management capabilities include:
- Checking your service usage and balances
- Upgrading or downgrading your monthly wireless plan
- Adding extra data or services to your plan
- Activating a new device on your account
- Managing family member lines if you have a group plan
- Changing monthly auto pay settings
- Updating payment method details
- Viewing full payment history and statements
- Filing a dispute or requesting refund
- Suspending/reactivating service temporarily
- Contacting Family Mobile support
The online tools make it easy to fully control your prepaid account.
Family Mobile Plan Options
Family Mobile offers cell phone plans to fit any budget and need:
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Basic Plans – Unlimited talk & text. No data included. $24.88/mo. Add data starting at $5/mo per 1GB.
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Unlimited Plans – Unlimited talk, text & data. Starting at $49.88/mo. Video streams at DVD quality.
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10GB Plans – 10GB high-speed data with unlimited talk & text. $39.88/mo. Video streams at high definition.
You can switch between plan levels at any time based on your usage needs. Prepaid plans provide flexibility.
Getting Account Help and Support
If you ever need help with your Family Mobile account, the online portal and mobile app provide quick access to support:
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Click “Contact Us” or “Chat with an Agent” to message customer service.
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Call 1-888-684-2538 to reach Family Mobile customer support 24/7.
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Send a email to [email protected].
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Access FAQs, guides, and other resources in the help section.
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Visit a Walmart store with authorized Family Mobile representatives.
Getting assistance is easy through multiple contact channels. Agents can help with bill payments, service issues, or other account needs.
Suspending or Reconnecting Service
With Family Mobile’s prepaid structure, you control when service is active each month depending on payments.
If you need to suspend service temporarily:
- Stop paying your monthly bill and service will deactivate at the end of your paid period.
To resume service:
- Simply pay your outstanding balance or make a plan payment to reactivate service.
You can pause and restart service at any time without penalties. Allow service to lapse during vacations or periods away to avoid paying for unused days.
Switching Carriers and Porting Numbers
If you wish to switch wireless carriers, you can port your existing phone number over to the new provider.
To port out your number from Family Mobile:
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Activate service with the new carrier and request number porting.
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Obtain your Family Mobile account PIN.
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Give the PIN when prompted to authorize the port out.
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Service will automatically cancel once the number transfer completes.
Porting lets you seamlessly switch carriers without changing phone numbers. Contact new and old providers to orchestrate number transfers.
Cancelling Family Mobile Service
To fully cancel your Family Mobile account:
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Login online and click “Suspend Service” to stop automatic payments.
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Port your number out to a new provider, if desired.
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Use up any remaining balance during the paid period.
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Your account will automatically deactivate at the end of the billing cycle.
You can restart service anytime by simply making a plan payment to reactivate. Cancelling is hassle-free with no early termination fees.
Walmart Family Mobile makes it economical and straightforward to manage wireless service. The online account portal and mobile app enable you to conveniently monitor usage, pay bills, modify plans and get support. Keep your prepaid account active by paying monthly, or easily suspend and restore service as needed. Switch plans or carriers anytime with the flexibility of no contracts. Use Family Mobile’s online tools to fully control your wireless account.
Family Mobile Bill Payment through: www.myfamilymobile.com pay bill
How do I pay my Walmart Family Mobile bill?
Currently, Walmart Family Mobile offers many ways for customers to pay their bills. Online Payments: You can make online payments using your credit card/checking account, debit card, or electronic check using your Walmart Family Mobile account. Click on the “Payment Service” icon on the menu bar. Enter your phone number and click “Pay Now”.
How does Walmart Family Mobile login work?
When you log into your family account for the mobile app, you can access your plan and buy a new one. Walmart Family Mobile Login is operated at the customer service level by TracFone, a company that offers its own branded mobile services and also operates other services such as Straight Talk, Net10, etc.
Does Walmart Family Mobile offer a bring your own phone plan?
Walmart Family Mobile’s Bring Your Own Phone plan requires an unlocked compatible phone, activation kit and Walmart Family Mobile unlimited service plan. User may need to change the phone’s Access Point Name Settings. SIM Kits and Phones Sold separately. ∆ Standard Message and Data rates may apply.
What is Walmart myfamilymobile?
This online registration has many advantages. Walmart MyFamilyMobile is the all-in-one solution for all your phone-related needs, including mobile devices, data plans, talk time, SMS My Family Mobile Plans, and more. With this MyFamilyMobile connection, you can sign up, work on details, plans, and more.
How do I contact Walmart Family Mobile?
Unfortunately, we cannot process your transaction at this time. Please try again later. If you continue to experience the same issue, call us at 1-877-440-9758. Why Family Mobile? Walmart Family Mobile has the best value no-contract plans, with Unlimited Talk and Text, and Data to fit every need. Shop single line and multi-line service plans.
How much does myfamilymobile cost at Walmart?
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